klp-oa/klp-ui/src/views/crm/components/OrderObjection.vue

<template>
  <div>
    <el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
      <el-form-item label="异议编号" prop="objectionCode">
        <el-input v-model="queryParams.objectionCode" placeholder="请输入异议编号" clearable
          @keyup.enter.native="handleQuery" />
      </el-form-item>
      <el-form-item label="处理人" prop="handleUser">
        <el-input v-model="queryParams.handleUser" placeholder="请输入处理人" clearable @keyup.enter.native="handleQuery" />
      </el-form-item>
      <el-form-item>
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
      </el-form-item>
    </el-form>

    <el-row :gutter="10" class="mb8">
      <el-col :span="1.5">
        <el-button type="primary" plain icon="el-icon-plus" size="mini" @click="handleAdd">新增</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button type="warning" plain icon="el-icon-download" size="mini" @click="handleExport">导出</el-button>
      </el-col>
      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
    </el-row>

    <el-table v-loading="loading" :data="salesObjectionList" @selection-change="handleSelectionChange">
      <el-table-column label="编号" align="center" prop="objectionCode" />
      <!-- <el-table-column label="异议类型" align="center" prop="objectionType" /> -->
      <el-table-column label="产品类别" align="center" prop="productCategory" />
      <el-table-column label="反馈日期" align="center" prop="returnDate" width="180">
        <template slot-scope="scope">
          <span>{{ parseTime(scope.row.returnDate, '{y}-{m}-{d}') }}</span>
        </template>
      </el-table-column>
      <el-table-column label="投诉情况" align="center" prop="complaintContent" show-overflow-tooltip></el-table-column>
      <el-table-column label="客户诉求" align="center" prop="customerDemand" show-overflow-tooltip></el-table-column>
      <el-table-column label="状态" align="center" prop="objectionStatus">
        <template slot-scope="scope">
          <el-tag v-if="scope.row.objectionStatus === 0" type="danger">待处理</el-tag>
          <el-tag v-else-if="scope.row.objectionStatus === 1" type="success">已处理</el-tag>
          <el-tag v-else-if="scope.row.objectionStatus === 2" type="info">已关闭</el-tag>
        </template>
      </el-table-column>
      <el-table-column label="钢卷信息" align="center" prop="coilList" width="200" show-overflow-tooltip>
        <template slot-scope="scope">
          <div v-if="scope.row.coilList && scope.row.coilList.length > 0">
            <div v-for="(coil, index) in scope.row.coilList" :key="coil.coilId || index" style="margin-bottom: 4px;">
              <CurrentCoilNo @click.native="handleClickCoil(coil)" :currentCoilNo="coil.currentCoilNo || coil.coilNo || ''" />
            </div>
          </div>
          <span v-else>-</span>
        </template>
      </el-table-column>
      <el-table-column label="处理结果" align="center" prop="handleContent" show-overflow-tooltip>
        <template slot-scope="scope">
          <div class="cell-html" v-html="scope.row.handleContent"></div>
        </template>
      </el-table-column>
      <el-table-column label="处理人" align="center" prop="handleUser" />
      <el-table-column label="处理时间" align="center" prop="handleTime" width="180">
        <template slot-scope="scope">
          <span>{{ parseTime(scope.row.handleTime, '{y}-{m}-{d}') }}</span>
        </template>
      </el-table-column>
      <el-table-column label="备注" align="center" prop="remark" />
      <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
        <template slot-scope="scope">
          <el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)"></el-button>
          <el-button size="mini" type="text" icon="el-icon-check" @click="handleDo(scope.row)"
            v-if="scope.row.objectionStatus == 0"></el-button>
          <el-button size="mini" type="text" icon="el-icon-view" @click="handleView(scope.row)"
            v-if="scope.row.objectionStatus == 1"></el-button>
          <el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)"></el-button>
        </template>
      </el-table-column>
    </el-table>

    <pagination v-show="total > 0" :total="total" :page.sync="queryParams.pageNum" :limit.sync="queryParams.pageSize"
      @pagination="getList" />

    <!-- 添加或修改销售异议管理对话框 -->
    <el-dialog :title="title" :visible.sync="open" width="500px" append-to-body>
      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
        <el-form-item label="异议编号" prop="objectionCode">
          <el-input v-model="form.objectionCode" placeholder="请输入异议编号" />
        </el-form-item>
        <el-form-item label="产品类别" prop="productCategory">
          <el-input v-model="form.productCategory" placeholder="请输入产品类别" />
        </el-form-item>
        <el-form-item label="反馈日期" prop="returnDate">
          <el-date-picker clearable
            v-model="form.returnDate"
            type="datetime"
            value-format="yyyy-MM-dd HH:mm:ss"
            placeholder="请选择反馈日期">
          </el-date-picker>
        </el-form-item>
        <el-form-item label="投诉情况">
          <el-input
            v-model="form.complaintContent"
            type="textarea"
            :rows="4"
            placeholder="请输入投诉情况"
          ></el-input>
        </el-form-item>
        <el-form-item label="客户诉求">
          <el-input
            v-model="form.customerDemand"
            type="textarea"
            :rows="4"
            placeholder="请输入客户诉求"
          ></el-input>
        </el-form-item>
        <el-form-item label="关联钢卷">
          <div style="width: 100%;">
            <CoilSelector
              :multiple="true"
              :rangeMode="true"
              :rangeData="shippedCoils"
              :orderBy="true"
              @confirm="(coils) => handleCoilConfirm('form', coils)"
              placeholder="选择钢卷">
              <el-button type="primary" size="small">
                <i class="el-icon-search"></i> 选择钢卷
              </el-button>
            </CoilSelector>
            <div v-if="formCoilList.length > 0" style="margin-top: 10px; display: flex; flex-wrap: wrap; gap: 8px;">
              <div v-for="(coil, index) in formCoilList" :key="coil.coilId || index" style="display: flex; align-items: center; gap: 4px;">
                <CurrentCoilNo :currentCoilNo="coil.currentCoilNo || coil.coilNo || ''" />
                <el-button type="text" icon="el-icon-close" size="mini" @click="removeCoil('form', index)"></el-button>
              </div>
            </div>
            <span v-else style="color: #909399; font-size: 12px;">暂未选择钢卷</span>
          </div>
        </el-form-item>
        <el-form-item label="备注" prop="remark">
          <el-input v-model="form.remark" placeholder="请输入备注" />
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button :loading="buttonLoading" type="primary" @click="submitForm">确 定</el-button>
        <el-button @click="cancel">取 消</el-button>
      </div>
    </el-dialog>

    <el-dialog title="处理订单" :visible.sync="checkOpen" width="500px" append-to-body>
      <el-form ref="form" :model="checkForm" :rules="rules" label-width="80px">
        <el-form-item label="处理内容">
          <editor v-model="checkForm.handleContent" :min-height="192" />
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button :loading="buttonLoading" type="primary" @click="submitCheckForm">确 定</el-button>
        <el-button @click="checkOpen = false">取 消</el-button>
      </div>
    </el-dialog>

    <el-dialog title="查看处理结果" :visible.sync="viewOpen" width="700px" append-to-body>
      <el-descriptions :column="2" :data="viewForm" label-width="80px" border>
        <el-descriptions-item label="异议编号" :span="2">{{ viewForm.objectionCode }}</el-descriptions-item>
        <el-descriptions-item label="产品类别">{{ viewForm.productCategory }}</el-descriptions-item>
        <el-descriptions-item label="反馈日期">{{ parseTime(viewForm.returnDate, '{y}-{m}-{d}') }}</el-descriptions-item>
        <el-descriptions-item label="投诉情况" :span="2">{{ viewForm.complaintContent }}</el-descriptions-item>
        <el-descriptions-item label="客户诉求" :span="2">{{ viewForm.customerDemand }}</el-descriptions-item>
        <el-descriptions-item label="处理人">{{ viewForm.handleUser }}</el-descriptions-item>
        <el-descriptions-item label="处理时间">{{ parseTime(viewForm.handleTime, '{y}-{m}-{d}') }}</el-descriptions-item>
        <el-descriptions-item label="处理内容" :span="2">
          <div v-html="viewForm.handleContent"></div>
        </el-descriptions-item>
        <el-descriptions-item label="关联钢卷" :span="2">
          <div v-if="viewForm.coilList && viewForm.coilList.length > 0" style="display: flex; flex-wrap: wrap; gap: 8px;">
            <div v-for="(coil, index) in viewForm.coilList" :key="coil.coilId || index">
              <CurrentCoilNo @click.native="handleClickCoil(coil)" :currentCoilNo="coil.currentCoilNo || coil.coilNo || ''" />
            </div>
          </div>
          <span v-else>-</span>
        </el-descriptions-item>
      </el-descriptions>
      <div slot="footer" class="dialog-footer">
        <el-button @click="viewOpen = false">关 闭</el-button>
      </div>
    </el-dialog>
  </div>
</template>

<script>
import { listSalesObjection, getSalesObjection, delSalesObjection, addSalesObjection, updateSalesObjection } from "@/api/crm/salesObjection";
import { listOrderPackaging } from "@/api/crm/order";
import CoilSelector from "@/components/CoilSelector/index.vue";
import CurrentCoilNo from "@/components/KLPService/Renderer/CurrentCoilNo.vue";

export default {
  name: "SalesObjection",
  components: {
    CoilSelector,
    CurrentCoilNo
  },
  props: {
    order: {
      type: Object,
      default: () => { }
    }
  },
  computed: {
    customerId() {
      return this.order.customerId
    },
    orderId() {
      console.log(this.order, 'order')
      return this.order.orderId
    },
    currentUserName() {
      return this.$store.getters.name;
    }
  },
  watch: {
    orderId: {
      handler(newVal, oldVal) {
        if (newVal !== oldVal) {
          this.queryParams.orderId = newVal
          // this.queryParams.customerId = this.customerId
          this.getList();
        }
      },
      immediate: true
    },
  },
  data() {
    return {
      // 按钮loading
      buttonLoading: false,
      // 遮罩层
      loading: true,
      // 选中数组
      ids: [],
      // 非单个禁用
      single: true,
      // 非多个禁用
      multiple: true,
      // 显示搜索条件
      showSearch: true,
      // 总条数
      total: 0,
      // 销售异议管理表格数据
      salesObjectionList: [],
      // 弹出层标题
      title: "",
      // 是否显示弹出层
      open: false,
      // 查询参数
      queryParams: {
        pageNum: 1,
        pageSize: 10,
        objectionCode: undefined,
        orderId: this.orderId,
        productCategory: undefined,
        returnDate: undefined,
        complaintContent: undefined,
        customerDemand: undefined,
        objectionType: undefined,
        objectionStatus: undefined,
        handleContent: undefined,
        handleUser: undefined,
        handleTime: undefined,
        closeTime: undefined,
      },
      // 表单参数
      form: {},
      // 表单校验
      rules: {
      },
      checkForm: {
        handleContent: undefined,
      },
      checkOpen: false,
      viewForm: {},
      viewOpen: false,
      // 钢卷选择相关
      coilSelectorType: 'form', // form 或 check
      formCoilList: [], // 表单中的钢卷列表
      checkCoilList: [], // 处理中的钢卷列表
      shippedCoils: [], // 订单已发货的钢卷（可选范围）
    };
  },
  methods: {
    /** 查询销售异议管理列表 */
    getList() {
      this.loading = true;
      listSalesObjection(this.queryParams).then(response => {
        this.salesObjectionList = response.rows;
        this.total = response.total;
        this.loading = false;
      });
    },
    // 取消按钮
    cancel() {
      this.open = false;
      this.reset();
    },
    // 点击钢卷
    handleClickCoil(coil) {
       this.$router.push({
        path: '/wms/coil/' + coil.coilId,
      });
    },
    // 表单重置
    reset() {
      this.form = {
        objectionId: undefined,
        objectionCode: undefined,
        orderId: this.orderId,
        productCategory: undefined,
        returnDate: undefined,
        complaintContent: undefined,
        customerDemand: undefined,
        objectionType: 0,
        objectionStatus: undefined,
        handleContent: undefined,
        handleUser: undefined,
        handleTime: undefined,
        closeTime: undefined,
        remark: undefined,
        createBy: undefined,
        createTime: undefined,
        updateBy: undefined,
        updateTime: undefined,
        delFlag: undefined
      };
      this.resetForm("form");
    },
    /** 搜索按钮操作 */
    handleQuery() {
      this.queryParams.pageNum = 1;
      this.getList();
    },
    /** 重置按钮操作 */
    resetQuery() {
      this.resetForm("queryForm");
      this.handleQuery();
    },
    // 多选框选中数据
    handleSelectionChange(selection) {
      this.ids = selection.map(item => item.objectionId)
      this.single = selection.length !== 1
      this.multiple = !selection.length
    },
    /** 删除按钮操作 */
    handleDelete(row) {
      const objectionIds = row.objectionId || this.ids;
      this.$modal.confirm('是否确认删除销售异议管理编号为"' + objectionIds + '"的数据项？').then(() => {
        this.loading = true;
        return delSalesObjection(objectionIds);
      }).then(() => {
        this.loading = false;
        this.getList();
        this.$modal.msgSuccess("删除成功");
      }).catch(() => {
      }).finally(() => {
        this.loading = false;
      });
    },
    /** 导出按钮操作 */
    handleExport() {
      this.download('crm/salesObjection/export', {
        ...this.queryParams
      }, `salesObjection_${new Date().getTime()}.xlsx`)
    },

    // ==================== 钢卷相关方法 ====================
    // 获取订单已发货的钢卷
    getShippedCoils() {
      if (this.orderId) {
        listOrderPackaging(this.orderId).then(response => {
          this.shippedCoils = response.data || [];
        }).catch(() => {
          this.shippedCoils = [];
        });
      } else {
        this.shippedCoils = [];
      }
    },

    // 钢卷选择确认
    handleCoilConfirm(type, selectedCoils) {
      if (type === 'form') {
        this.formCoilList = [...selectedCoils];
      } else if (type === 'check') {
        this.checkCoilList = [...selectedCoils];
      }
    },

    // 移除选中的钢卷
    removeCoil(type, index) {
      if (type === 'form') {
        this.formCoilList.splice(index, 1);
      } else if (type === 'check') {
        this.checkCoilList.splice(index, 1);
      }
    },

    // 将钢卷数组转换为CSV字符串
    coilListToCsv(coilList) {
      if (!coilList || coilList.length === 0) {
        return '';
      }
      return coilList.map(coil => coil.coilId).join(',');
    },

    // 从coilIds CSV和coilList中恢复钢卷数据
    // 重写handleAdd方法
    handleAdd() {
      this.reset();
      this.formCoilList = []; // 清空钢卷列表
      this.getShippedCoils(); // 获取可选择的钢卷
      this.open = true;
      this.title = "添加销售异议管理";
    },

    // 重写handleUpdate方法
    handleUpdate(row) {
      this.loading = true;
      this.reset();
      this.getShippedCoils(); // 获取可选择的钢卷
      const objectionId = row.objectionId || this.ids;
      getSalesObjection(objectionId).then(response => {
        this.loading = false;
        this.form = response.data;
        // 恢复钢卷列表
        this.formCoilList = response.data.coilList || [];
        this.open = true;
        this.title = "修改销售异议管理";
      });
    },

    // 重写handleDo方法
    handleDo(row) {
      console.log(row, '处理');
      this.checkForm = row;
      this.checkCoilList = row.coilList || []; // 恢复钢卷列表
      this.getShippedCoils(); // 获取可选择的钢卷
      this.checkOpen = true;
    },

    // 重写handleView方法
    handleView(row) {
      this.viewForm = row;
      this.viewOpen = true;
    },

    // 重写submitForm方法，添加coilIds
    submitForm() {
      this.$refs["form"].validate(valid => {
        if (valid) {
          this.buttonLoading = true;
          // 添加coilIds
          const formData = {
            ...this.form,
            coilIds: this.coilListToCsv(this.formCoilList)
          };
          
          if (this.form.objectionId != null) {
            updateSalesObjection(formData).then(response => {
              this.$modal.msgSuccess("修改成功");
              this.open = false;
              this.getList();
            }).finally(() => {
              this.buttonLoading = false;
            });
          } else {
            addSalesObjection(formData).then(response => {
              this.$modal.msgSuccess("新增成功");
              this.open = false;
              this.getList();
            }).finally(() => {
              this.buttonLoading = false;
            });
          }
        }
      });
    },

    // 重写submitCheckForm方法，添加coilIds
    submitCheckForm() {
      this.buttonLoading = true;
      updateSalesObjection({
        ...this.checkForm,
        handleUser: this.currentUserName,
        handleTime: this.parseTime(new Date(), '{y}-{m}-{d} {h}:{i}:{s}'),
        objectionStatus: 1,
        coilIds: this.coilListToCsv(this.checkCoilList)
      }).then(response => {
        this.$modal.msgSuccess("处理成功");
        this.checkOpen = false;
        this.getList();
      }).finally(() => {
        this.buttonLoading = false;
      });
    }
  }
};
</script>

<style scoped>
.cell-html {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  max-width: 200px;
}
</style>