89 lines
1.8 KiB
Java
89 lines
1.8 KiB
Java
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package com.klp.flow.domain;
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import com.baomidou.mybatisplus.annotation.*;
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import com.klp.common.core.domain.BaseEntity;
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import lombok.Data;
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import lombok.EqualsAndHashCode;
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import java.util.Date;
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import com.fasterxml.jackson.annotation.JsonFormat;
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/**
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* 投诉受理单主对象 ts_complaint_accept
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*
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* @author klp
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* @date 2026-06-18
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*/
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@Data
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@EqualsAndHashCode(callSuper = true)
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@TableName("ts_complaint_accept")
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public class TsComplaintAccept extends BaseEntity {
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private static final long serialVersionUID=1L;
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/**
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* 受理单主键
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*/
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@TableId(value = "accept_id")
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private Long acceptId;
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/**
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* 投诉编号 TS-2026-001
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*/
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private String complaintNo;
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/**
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* 投诉日期
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*/
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private Date complaintDate;
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/**
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* 投诉情况描述
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*/
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private String complaintContent;
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/**
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* 客户诉求
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*/
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private String customerDemand;
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/**
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* 客户照片凭证等
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*/
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private String file;
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/**
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* 审核状态 0待审核 1已通过 2未通过
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*/
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private Long auditStatus;
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/**
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* 审核意见
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*/
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private String auditOpinion;
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/**
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* 审核人ID
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*/
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private Long auditUserId;
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/**
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* 审核时间
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*/
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private Date auditTime;
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/**
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* 流程阶段：
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1=待审核 2=部门意见填写中 3=待总负责人汇总方案 4=方案下发执行反馈中 5=全部办结
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*/
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private Long flowStatus;
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/**
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* 总负责人ID
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*/
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private Long principalUserId;
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/**
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* 总负责人整合后的完整处理方案
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*/
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private String planContent;
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/**
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* 备注
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*/
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private String remark;
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/**
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* 删除标识 0=正常 2=删除
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*/
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@TableLogic
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private Long delFlag;
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}
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