klp-oa/klp-flow/src/main/java/com/klp/flow/service/ITsComplaintAcceptService.java

package com.klp.flow.service;

import com.klp.flow.domain.TsComplaintAccept;
import com.klp.flow.domain.vo.TsComplaintAcceptVo;
import com.klp.flow.domain.bo.TsComplaintAcceptBo;
import com.klp.common.core.page.TableDataInfo;
import com.klp.common.core.domain.PageQuery;

import java.util.Collection;
import java.util.List;

/**
 * 投诉受理单主Service接口
 *
 * @author klp
 * @date 2026-06-18
 */
public interface ITsComplaintAcceptService {

    /**
     * 查询投诉受理单主
     */
    TsComplaintAcceptVo queryById(Long acceptId);

    /**
     * 查询投诉受理单主列表
     */
    TableDataInfo<TsComplaintAcceptVo> queryPageList(TsComplaintAcceptBo bo, PageQuery pageQuery);

    /**
     * 查询投诉受理单主列表
     */
    List<TsComplaintAcceptVo> queryList(TsComplaintAcceptBo bo);

    /**
     * 新增投诉受理单主
     */
    Boolean insertByBo(TsComplaintAcceptBo bo);

    /**
     * 修改投诉受理单主
     */
    Boolean updateByBo(TsComplaintAcceptBo bo);

    /**
     * 校验并批量删除投诉受理单主信息
     */
    Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid);

    /**
     * 意见下发：修改flow_status=2，按字典flow_coil_objection部门创建代办任务
     */
    Boolean opinionDispatch(Long acceptId);

    /**
     * 反馈下发：修改flow_status=4，按字典flow_coil_objection部门创建执行反馈记录
     */
    Boolean feedbackDispatch(Long acceptId);
}