feat: 新增售后异议管理全流程功能
本次提交完成售后异议管理模块的开发,主要包括以下内容: 1. 新增售后异议主页面、待办页面和意见填写页面 2. 新增5个通用业务组件用于页面渲染 3. 新增4个业务API接口文件 4. 优化流程图表单描述、文件列表样式和钢卷信息展示 5. 完善投诉受理单的日期格式化和实体类继承
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270
klp-ui/src/views/wms/post/objection/todo.vue
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270
klp-ui/src/views/wms/post/objection/todo.vue
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<template>
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<div class="app-container">
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<el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="80px">
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<el-form-item label="售后编号" prop="complaintNo">
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<el-input v-model="queryParams.complaintNo" placeholder="请输入售后编号" clearable @keyup.enter.native="handleQuery" />
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</el-form-item>
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<el-form-item label="执行状态" prop="executeStatus">
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<el-select v-model="queryParams.executeStatus" placeholder="请选择" clearable>
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<el-option label="待执行反馈" :value="0" />
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<el-option label="已反馈完成" :value="1" />
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</el-select>
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</el-form-item>
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<el-form-item>
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<el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
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<el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
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</el-form-item>
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</el-form>
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<el-row :gutter="10" class="mb8">
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<right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
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</el-row>
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<el-table v-loading="loading" :data="dataList" border>
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<el-table-column label="售后编号" align="center" width="150">
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<template slot-scope="scope">
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{{ (scope.row.acceptInfo || {}).complaintNo || '' }}
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</template>
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</el-table-column>
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<el-table-column label="投诉日期" align="center" width="110">
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<template slot-scope="scope">
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<span>{{ parseTime((scope.row.acceptInfo || {}).complaintDate, '{y}-{m}-{d}') }}</span>
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</template>
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</el-table-column>
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<el-table-column label="执行部门" align="center" prop="deptId" width="100">
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<template slot-scope="scope">
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{{ getDeptName(scope.row.deptId) }}
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</template>
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</el-table-column>
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<el-table-column label="执行状态" align="center" prop="executeStatus" width="100">
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<template slot-scope="scope">
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<el-tag v-if="scope.row.executeStatus === 0" type="warning">待执行</el-tag>
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<el-tag v-else-if="scope.row.executeStatus === 1" type="success">已反馈</el-tag>
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</template>
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</el-table-column>
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<el-table-column label="执行结果" align="center" min-width="200" show-overflow-tooltip>
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<template slot-scope="scope">
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<div v-html="scope.row.executeResult"></div>
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</template>
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</el-table-column>
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<el-table-column label="反馈时间" align="center" prop="feedbackTime" width="160">
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<template slot-scope="scope">
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<span>{{ parseTime(scope.row.feedbackTime, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
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</template>
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</el-table-column>
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<el-table-column label="操作" align="center" width="120" class-name="small-padding fixed-width">
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<template slot-scope="scope">
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<el-button v-if="scope.row.executeStatus === 0" size="mini" type="text" icon="el-icon-edit" @click="handleExecute(scope.row, true)">执行反馈</el-button>
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<el-button v-else size="mini" type="text" icon="el-icon-view" @click="handleExecute(scope.row, false)">查看</el-button>
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</template>
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</el-table-column>
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</el-table>
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<pagination v-show="total > 0" :total="total" :page.sync="queryParams.pageNum" :limit.sync="queryParams.pageSize" @pagination="getList" />
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<el-dialog :title="(isEditable ? '执行反馈 - ' : '查看反馈 - ') + getDeptLabel()" :visible.sync="execOpen" width="900px" append-to-body :close-on-click-modal="false">
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<div v-loading="detailLoading" class="exec-dialog">
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<HeaderControlSection
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:complaintNo="acceptDetail.complaintNo"
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:flowStatus="acceptDetail.flowStatus"
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:meta="acceptDetail"
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>
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<template #basic-info>
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<BasicInfoSection :data="acceptDetail" />
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</template>
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</HeaderControlSection>
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<el-divider />
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<CoilInfoSection :coilList="dialogCoilList" :loading="coilLoading" :editable="false" />
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<ContractInfoSection :coilList="dialogCoilList" />
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<div v-if="acceptDetail.planContent">
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<div class="section-title">处理方案</div>
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<div class="plan-content" v-html="acceptDetail.planContent"></div>
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</div>
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<div v-if="isEditable">
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<div class="section-title">填写执行反馈</div>
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<el-form ref="execForm" :model="execForm" label-width="100px">
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<el-form-item label="执行结果" prop="executeResult">
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<editor v-model="execForm.executeResult" :min-height="200" />
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</el-form-item>
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<el-form-item label="反馈文件">
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<file-upload v-model="execForm.feedbackFile" />
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</el-form-item>
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</el-form>
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</div>
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</div>
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<div slot="footer" class="dialog-footer">
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<el-button @click="closeDialog">{{ isEditable ? '取 消' : '关 闭' }}</el-button>
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<el-button v-if="isEditable" :loading="submitLoading" type="primary" @click="submitExecute">提 交</el-button>
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</div>
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</el-dialog>
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</div>
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</template>
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<script>
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import { listPlanExecuteRel, getPlanExecuteRel, updatePlanExecuteRel } from "@/api/flow/planExecuteRel";
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import { listAcceptCoilRel } from "@/api/flow/acceptCoilRel";
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import HeaderControlSection from "./components/HeaderControlSection.vue";
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import BasicInfoSection from "./components/BasicInfoSection.vue";
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import CoilInfoSection from "./components/CoilInfoSection.vue";
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import ContractInfoSection from "./components/ContractInfoSection.vue";
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export default {
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name: "AftermarketTodo",
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components: { HeaderControlSection, BasicInfoSection, CoilInfoSection, ContractInfoSection },
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data() {
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return {
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loading: false,
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detailLoading: false,
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submitLoading: false,
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showSearch: true,
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total: 0,
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queryParams: {
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pageNum: 1,
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pageSize: 10,
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complaintNo: undefined,
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executeStatus: undefined
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},
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dataList: [],
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execOpen: false,
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isEditable: false,
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acceptDetail: {},
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dialogCoilList: [],
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coilLoading: false,
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execForm: { executeResult: '', feedbackFile: '' },
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currentRel: {}
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};
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},
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created() {
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this.getList();
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},
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methods: {
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getList() {
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this.loading = true;
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const params = { ...this.queryParams };
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if (params.executeStatus === '' || params.executeStatus === undefined) {
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delete params.executeStatus;
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}
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let complaintNoFilter = params.complaintNo;
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delete params.complaintNo;
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listPlanExecuteRel(params).then(response => {
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let rows = response.rows || [];
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if (complaintNoFilter) {
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rows = rows.filter(row => {
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const no = ((row.acceptInfo || {}).complaintNo || '');
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return no.indexOf(complaintNoFilter) !== -1;
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});
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}
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this.dataList = rows;
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this.total = response.total;
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}).finally(() => { this.loading = false; });
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},
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getDeptName(deptId) {
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const map = { 1: '生产部', 2: '质量部', 3: '销售部' };
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return map[deptId] || '部门' + deptId;
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},
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getDeptLabel() {
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const map = { 1: '生产部', 2: '质量部', 3: '销售部' };
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return map[this.currentRel.deptId] || '';
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},
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handleQuery() {
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this.queryParams.pageNum = 1;
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this.getList();
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},
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resetQuery() {
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this.resetForm("queryForm");
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this.handleQuery();
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},
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handleExecute(row, editable) {
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this.currentRel = row;
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this.isEditable = editable;
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this.acceptDetail = row.acceptInfo || {};
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this.execForm = { executeResult: '', feedbackFile: '' };
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this.dialogCoilList = [];
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this.detailLoading = true;
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this.coilLoading = true;
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listAcceptCoilRel({ acceptId: row.acceptId, pageNum: 1, pageSize: 999 }).then(r => {
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this.dialogCoilList = r.rows || [];
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}).finally(() => { this.coilLoading = false; });
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if (!editable) {
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getPlanExecuteRel(row.relId).then(response => {
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const rel = response.data || {};
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this.execForm = {
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executeResult: rel.executeResult || '',
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feedbackFile: rel.feedbackFile || ''
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};
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}).finally(() => { this.detailLoading = false; });
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} else {
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this.detailLoading = false;
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}
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this.execOpen = true;
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},
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closeDialog() {
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this.execOpen = false;
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this.isEditable = false;
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},
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submitExecute() {
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if (!this.execForm.executeResult) {
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this.$modal.msgWarning('请填写执行结果');
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return;
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}
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this.submitLoading = true;
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updatePlanExecuteRel({
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relId: this.currentRel.relId,
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acceptId: this.currentRel.acceptId,
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deptId: this.currentRel.deptId,
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executeResult: this.execForm.executeResult,
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feedbackFile: this.execForm.feedbackFile,
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executeStatus: 1,
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feedbackTime: this.parseTime(new Date(), '{y}-{m}-{d} {h}:{i}:{s}')
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}).then(() => {
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this.$modal.msgSuccess("执行反馈提交成功");
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this.execOpen = false;
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this.isEditable = false;
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this.getList();
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}).finally(() => { this.submitLoading = false; });
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}
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}
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};
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</script>
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<style scoped>
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.exec-dialog {
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max-height: 65vh;
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overflow-y: auto;
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}
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.exec-dialog /deep/ .section-title {
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margin-top: 16px;
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}
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.section-title {
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font-size: 15px;
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font-weight: 600;
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color: #1d2129;
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margin: 16px 0 12px 0;
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padding: 0 0 10px 0;
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border-bottom: 2px solid transparent;
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border-image: linear-gradient(to right, #c0c4cc, transparent) 1;
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white-space: nowrap;
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}
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.section-title:first-child {
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margin-top: 0;
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}
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.plan-content {
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padding: 12px;
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background: #f5f7fa;
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border-radius: 4px;
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font-size: 13px;
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line-height: 1.6;
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}
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.empty-data {
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color: #909399;
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font-size: 13px;
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padding: 8px 0;
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}
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</style>
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