feat(flow): 添加投诉处理流程模块及相关服务接口

- 创建受理单关联钢卷中间表服务接口及实现类
- 添加投诉受理单主服务接口及相应控制器
- 实现各部门投诉代办任务服务功能
- 集成最终方案下发部门及执行反馈服务
- 在员工信息表中新增是否吃辣字段
- 配置klp-flow模块依赖并注册到系统中

klp-flow/src/main/java/com/klp/flow/controller/TsAcceptCoilRelController.java

@@ -0,0 +1,99 @@
+package com.klp.flow.controller;
+
+import java.util.List;
+import java.util.Arrays;
+
+import lombok.RequiredArgsConstructor;
+import javax.servlet.http.HttpServletResponse;
+import javax.validation.constraints.*;
+import org.springframework.web.bind.annotation.*;
+import org.springframework.validation.annotation.Validated;
+import com.klp.common.annotation.RepeatSubmit;
+import com.klp.common.annotation.Log;
+import com.klp.common.core.controller.BaseController;
+import com.klp.common.core.domain.PageQuery;
+import com.klp.common.core.domain.R;
+import com.klp.common.core.validate.AddGroup;
+import com.klp.common.core.validate.EditGroup;
+import com.klp.common.enums.BusinessType;
+import com.klp.common.utils.poi.ExcelUtil;
+import com.klp.flow.domain.vo.TsAcceptCoilRelVo;
+import com.klp.flow.domain.bo.TsAcceptCoilRelBo;
+import com.klp.flow.service.ITsAcceptCoilRelService;
+import com.klp.common.core.page.TableDataInfo;
+
+/**
+ * 受理单关联钢卷中间
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Validated
+@RequiredArgsConstructor
+@RestController
+@RequestMapping("/flow/acceptCoilRel")
+public class TsAcceptCoilRelController extends BaseController {
+
+    private final ITsAcceptCoilRelService iTsAcceptCoilRelService;
+
+    /**
+     * 查询受理单关联钢卷中间列表
+     */
+    @GetMapping("/list")
+    public TableDataInfo<TsAcceptCoilRelVo> list(TsAcceptCoilRelBo bo, PageQuery pageQuery) {
+        return iTsAcceptCoilRelService.queryPageList(bo, pageQuery);
+    }
+
+    /**
+     * 导出受理单关联钢卷中间列表
+     */
+    @Log(title = "受理单关联钢卷中间", businessType = BusinessType.EXPORT)
+    @PostMapping("/export")
+    public void export(TsAcceptCoilRelBo bo, HttpServletResponse response) {
+        List<TsAcceptCoilRelVo> list = iTsAcceptCoilRelService.queryList(bo);
+        ExcelUtil.exportExcel(list, "受理单关联钢卷中间", TsAcceptCoilRelVo.class, response);
+    }
+
+    /**
+     * 获取受理单关联钢卷中间详细信息
+     *
+     * @param relId 主键
+     */
+    @GetMapping("/{relId}")
+    public R<TsAcceptCoilRelVo> getInfo(@NotNull(message = "主键不能为空")
+                                     @PathVariable Long relId) {
+        return R.ok(iTsAcceptCoilRelService.queryById(relId));
+    }
+
+    /**
+     * 新增受理单关联钢卷中间
+     */
+    @Log(title = "受理单关联钢卷中间", businessType = BusinessType.INSERT)
+    @RepeatSubmit()
+    @PostMapping()
+    public R<Void> add(@Validated(AddGroup.class) @RequestBody TsAcceptCoilRelBo bo) {
+        return toAjax(iTsAcceptCoilRelService.insertByBo(bo));
+    }
+
+    /**
+     * 修改受理单关联钢卷中间
+     */
+    @Log(title = "受理单关联钢卷中间", businessType = BusinessType.UPDATE)
+    @RepeatSubmit()
+    @PutMapping()
+    public R<Void> edit(@Validated(EditGroup.class) @RequestBody TsAcceptCoilRelBo bo) {
+        return toAjax(iTsAcceptCoilRelService.updateByBo(bo));
+    }
+
+    /**
+     * 删除受理单关联钢卷中间
+     *
+     * @param relIds 主键串
+     */
+    @Log(title = "受理单关联钢卷中间", businessType = BusinessType.DELETE)
+    @DeleteMapping("/{relIds}")
+    public R<Void> remove(@NotEmpty(message = "主键不能为空")
+                          @PathVariable Long[] relIds) {
+        return toAjax(iTsAcceptCoilRelService.deleteWithValidByIds(Arrays.asList(relIds), true));
+    }
+}

klp-flow/src/main/java/com/klp/flow/controller/TsComplaintAcceptController.java

@@ -0,0 +1,99 @@
+package com.klp.flow.controller;
+
+import java.util.List;
+import java.util.Arrays;
+
+import lombok.RequiredArgsConstructor;
+import javax.servlet.http.HttpServletResponse;
+import javax.validation.constraints.*;
+import org.springframework.web.bind.annotation.*;
+import org.springframework.validation.annotation.Validated;
+import com.klp.common.annotation.RepeatSubmit;
+import com.klp.common.annotation.Log;
+import com.klp.common.core.controller.BaseController;
+import com.klp.common.core.domain.PageQuery;
+import com.klp.common.core.domain.R;
+import com.klp.common.core.validate.AddGroup;
+import com.klp.common.core.validate.EditGroup;
+import com.klp.common.enums.BusinessType;
+import com.klp.common.utils.poi.ExcelUtil;
+import com.klp.flow.domain.vo.TsComplaintAcceptVo;
+import com.klp.flow.domain.bo.TsComplaintAcceptBo;
+import com.klp.flow.service.ITsComplaintAcceptService;
+import com.klp.common.core.page.TableDataInfo;
+
+/**
+ * 投诉受理单主
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Validated
+@RequiredArgsConstructor
+@RestController
+@RequestMapping("/flow/complaintAccept")
+public class TsComplaintAcceptController extends BaseController {
+
+    private final ITsComplaintAcceptService iTsComplaintAcceptService;
+
+    /**
+     * 查询投诉受理单主列表
+     */
+    @GetMapping("/list")
+    public TableDataInfo<TsComplaintAcceptVo> list(TsComplaintAcceptBo bo, PageQuery pageQuery) {
+        return iTsComplaintAcceptService.queryPageList(bo, pageQuery);
+    }
+
+    /**
+     * 导出投诉受理单主列表
+     */
+    @Log(title = "投诉受理单主", businessType = BusinessType.EXPORT)
+    @PostMapping("/export")
+    public void export(TsComplaintAcceptBo bo, HttpServletResponse response) {
+        List<TsComplaintAcceptVo> list = iTsComplaintAcceptService.queryList(bo);
+        ExcelUtil.exportExcel(list, "投诉受理单主", TsComplaintAcceptVo.class, response);
+    }
+
+    /**
+     * 获取投诉受理单主详细信息
+     *
+     * @param acceptId 主键
+     */
+    @GetMapping("/{acceptId}")
+    public R<TsComplaintAcceptVo> getInfo(@NotNull(message = "主键不能为空")
+                                     @PathVariable Long acceptId) {
+        return R.ok(iTsComplaintAcceptService.queryById(acceptId));
+    }
+
+    /**
+     * 新增投诉受理单主
+     */
+    @Log(title = "投诉受理单主", businessType = BusinessType.INSERT)
+    @RepeatSubmit()
+    @PostMapping()
+    public R<Void> add(@Validated(AddGroup.class) @RequestBody TsComplaintAcceptBo bo) {
+        return toAjax(iTsComplaintAcceptService.insertByBo(bo));
+    }
+
+    /**
+     * 修改投诉受理单主
+     */
+    @Log(title = "投诉受理单主", businessType = BusinessType.UPDATE)
+    @RepeatSubmit()
+    @PutMapping()
+    public R<Void> edit(@Validated(EditGroup.class) @RequestBody TsComplaintAcceptBo bo) {
+        return toAjax(iTsComplaintAcceptService.updateByBo(bo));
+    }
+
+    /**
+     * 删除投诉受理单主
+     *
+     * @param acceptIds 主键串
+     */
+    @Log(title = "投诉受理单主", businessType = BusinessType.DELETE)
+    @DeleteMapping("/{acceptIds}")
+    public R<Void> remove(@NotEmpty(message = "主键不能为空")
+                          @PathVariable Long[] acceptIds) {
+        return toAjax(iTsComplaintAcceptService.deleteWithValidByIds(Arrays.asList(acceptIds), true));
+    }
+}

klp-flow/src/main/java/com/klp/flow/controller/TsComplaintTaskController.java

@@ -0,0 +1,99 @@
+package com.klp.flow.controller;
+
+import java.util.List;
+import java.util.Arrays;
+
+import lombok.RequiredArgsConstructor;
+import javax.servlet.http.HttpServletResponse;
+import javax.validation.constraints.*;
+import org.springframework.web.bind.annotation.*;
+import org.springframework.validation.annotation.Validated;
+import com.klp.common.annotation.RepeatSubmit;
+import com.klp.common.annotation.Log;
+import com.klp.common.core.controller.BaseController;
+import com.klp.common.core.domain.PageQuery;
+import com.klp.common.core.domain.R;
+import com.klp.common.core.validate.AddGroup;
+import com.klp.common.core.validate.EditGroup;
+import com.klp.common.enums.BusinessType;
+import com.klp.common.utils.poi.ExcelUtil;
+import com.klp.flow.domain.vo.TsComplaintTaskVo;
+import com.klp.flow.domain.bo.TsComplaintTaskBo;
+import com.klp.flow.service.ITsComplaintTaskService;
+import com.klp.common.core.page.TableDataInfo;
+
+/**
+ * 各部门投诉代办任务&意见
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Validated
+@RequiredArgsConstructor
+@RestController
+@RequestMapping("/flow/complaintTask")
+public class TsComplaintTaskController extends BaseController {
+
+    private final ITsComplaintTaskService iTsComplaintTaskService;
+
+    /**
+     * 查询各部门投诉代办任务&意见列表
+     */
+    @GetMapping("/list")
+    public TableDataInfo<TsComplaintTaskVo> list(TsComplaintTaskBo bo, PageQuery pageQuery) {
+        return iTsComplaintTaskService.queryPageList(bo, pageQuery);
+    }
+
+    /**
+     * 导出各部门投诉代办任务&意见列表
+     */
+    @Log(title = "各部门投诉代办任务&意见", businessType = BusinessType.EXPORT)
+    @PostMapping("/export")
+    public void export(TsComplaintTaskBo bo, HttpServletResponse response) {
+        List<TsComplaintTaskVo> list = iTsComplaintTaskService.queryList(bo);
+        ExcelUtil.exportExcel(list, "各部门投诉代办任务&意见", TsComplaintTaskVo.class, response);
+    }
+
+    /**
+     * 获取各部门投诉代办任务&意见详细信息
+     *
+     * @param taskId 主键
+     */
+    @GetMapping("/{taskId}")
+    public R<TsComplaintTaskVo> getInfo(@NotNull(message = "主键不能为空")
+                                     @PathVariable Long taskId) {
+        return R.ok(iTsComplaintTaskService.queryById(taskId));
+    }
+
+    /**
+     * 新增各部门投诉代办任务&意见
+     */
+    @Log(title = "各部门投诉代办任务&意见", businessType = BusinessType.INSERT)
+    @RepeatSubmit()
+    @PostMapping()
+    public R<Void> add(@Validated(AddGroup.class) @RequestBody TsComplaintTaskBo bo) {
+        return toAjax(iTsComplaintTaskService.insertByBo(bo));
+    }
+
+    /**
+     * 修改各部门投诉代办任务&意见
+     */
+    @Log(title = "各部门投诉代办任务&意见", businessType = BusinessType.UPDATE)
+    @RepeatSubmit()
+    @PutMapping()
+    public R<Void> edit(@Validated(EditGroup.class) @RequestBody TsComplaintTaskBo bo) {
+        return toAjax(iTsComplaintTaskService.updateByBo(bo));
+    }
+
+    /**
+     * 删除各部门投诉代办任务&意见
+     *
+     * @param taskIds 主键串
+     */
+    @Log(title = "各部门投诉代办任务&意见", businessType = BusinessType.DELETE)
+    @DeleteMapping("/{taskIds}")
+    public R<Void> remove(@NotEmpty(message = "主键不能为空")
+                          @PathVariable Long[] taskIds) {
+        return toAjax(iTsComplaintTaskService.deleteWithValidByIds(Arrays.asList(taskIds), true));
+    }
+}

klp-flow/src/main/java/com/klp/flow/controller/TsPlanExecuteRelController.java

@@ -0,0 +1,99 @@
+package com.klp.flow.controller;
+
+import java.util.List;
+import java.util.Arrays;
+
+import lombok.RequiredArgsConstructor;
+import javax.servlet.http.HttpServletResponse;
+import javax.validation.constraints.*;
+import org.springframework.web.bind.annotation.*;
+import org.springframework.validation.annotation.Validated;
+import com.klp.common.annotation.RepeatSubmit;
+import com.klp.common.annotation.Log;
+import com.klp.common.core.controller.BaseController;
+import com.klp.common.core.domain.PageQuery;
+import com.klp.common.core.domain.R;
+import com.klp.common.core.validate.AddGroup;
+import com.klp.common.core.validate.EditGroup;
+import com.klp.common.enums.BusinessType;
+import com.klp.common.utils.poi.ExcelUtil;
+import com.klp.flow.domain.vo.TsPlanExecuteRelVo;
+import com.klp.flow.domain.bo.TsPlanExecuteRelBo;
+import com.klp.flow.service.ITsPlanExecuteRelService;
+import com.klp.common.core.page.TableDataInfo;
+
+/**
+ * 最终方案下发部门及执行反馈
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Validated
+@RequiredArgsConstructor
+@RestController
+@RequestMapping("/flow/planExecuteRel")
+public class TsPlanExecuteRelController extends BaseController {
+
+    private final ITsPlanExecuteRelService iTsPlanExecuteRelService;
+
+    /**
+     * 查询最终方案下发部门及执行反馈列表
+     */
+    @GetMapping("/list")
+    public TableDataInfo<TsPlanExecuteRelVo> list(TsPlanExecuteRelBo bo, PageQuery pageQuery) {
+        return iTsPlanExecuteRelService.queryPageList(bo, pageQuery);
+    }
+
+    /**
+     * 导出最终方案下发部门及执行反馈列表
+     */
+    @Log(title = "最终方案下发部门及执行反馈", businessType = BusinessType.EXPORT)
+    @PostMapping("/export")
+    public void export(TsPlanExecuteRelBo bo, HttpServletResponse response) {
+        List<TsPlanExecuteRelVo> list = iTsPlanExecuteRelService.queryList(bo);
+        ExcelUtil.exportExcel(list, "最终方案下发部门及执行反馈", TsPlanExecuteRelVo.class, response);
+    }
+
+    /**
+     * 获取最终方案下发部门及执行反馈详细信息
+     *
+     * @param relId 主键
+     */
+    @GetMapping("/{relId}")
+    public R<TsPlanExecuteRelVo> getInfo(@NotNull(message = "主键不能为空")
+                                     @PathVariable Long relId) {
+        return R.ok(iTsPlanExecuteRelService.queryById(relId));
+    }
+
+    /**
+     * 新增最终方案下发部门及执行反馈
+     */
+    @Log(title = "最终方案下发部门及执行反馈", businessType = BusinessType.INSERT)
+    @RepeatSubmit()
+    @PostMapping()
+    public R<Void> add(@Validated(AddGroup.class) @RequestBody TsPlanExecuteRelBo bo) {
+        return toAjax(iTsPlanExecuteRelService.insertByBo(bo));
+    }
+
+    /**
+     * 修改最终方案下发部门及执行反馈
+     */
+    @Log(title = "最终方案下发部门及执行反馈", businessType = BusinessType.UPDATE)
+    @RepeatSubmit()
+    @PutMapping()
+    public R<Void> edit(@Validated(EditGroup.class) @RequestBody TsPlanExecuteRelBo bo) {
+        return toAjax(iTsPlanExecuteRelService.updateByBo(bo));
+    }
+
+    /**
+     * 删除最终方案下发部门及执行反馈
+     *
+     * @param relIds 主键串
+     */
+    @Log(title = "最终方案下发部门及执行反馈", businessType = BusinessType.DELETE)
+    @DeleteMapping("/{relIds}")
+    public R<Void> remove(@NotEmpty(message = "主键不能为空")
+                          @PathVariable Long[] relIds) {
+        return toAjax(iTsPlanExecuteRelService.deleteWithValidByIds(Arrays.asList(relIds), true));
+    }
+}

klp-flow/src/main/java/com/klp/flow/domain/TsAcceptCoilRel.java

@@ -0,0 +1,45 @@
+package com.klp.flow.domain;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+
+/**
+ * 受理单关联钢卷中间对象 ts_accept_coil_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("ts_accept_coil_rel")
+public class TsAcceptCoilRel extends BaseEntity {
+
+    private static final long serialVersionUID=1L;
+
+    /**
+     *
+     */
+    @TableId(value = "rel_id")
+    private Long relId;
+    /**
+     * 投诉受理单ID
+     */
+    private Long acceptId;
+    /**
+     * 钢卷ID
+     */
+    private Long coilId;
+    /**
+     * 备注
+     */
+    private String remark;
+    /**
+     * 删除标识 0=正常 2=删除
+     */
+    @TableLogic
+    private Long delFlag;
+
+}

klp-flow/src/main/java/com/klp/flow/domain/TsComplaintAccept.java

@@ -0,0 +1,88 @@
+package com.klp.flow.domain;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 投诉受理单主对象 ts_complaint_accept
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("ts_complaint_accept")
+public class TsComplaintAccept extends BaseEntity {
+
+    private static final long serialVersionUID=1L;
+
+    /**
+     * 受理单主键
+     */
+    @TableId(value = "accept_id")
+    private Long acceptId;
+    /**
+     * 投诉编号 TS-2026-001
+     */
+    private String complaintNo;
+    /**
+     * 投诉日期
+     */
+    private Date complaintDate;
+    /**
+     * 投诉情况描述
+     */
+    private String complaintContent;
+    /**
+     * 客户诉求
+     */
+    private String customerDemand;
+    /**
+     * 客户照片凭证等
+     */
+    private String file;
+    /**
+     * 审核状态 0待审核 1已通过 2未通过
+     */
+    private Long auditStatus;
+    /**
+     * 审核意见
+     */
+    private String auditOpinion;
+    /**
+     * 审核人ID
+     */
+    private Long auditUserId;
+    /**
+     * 审核时间
+     */
+    private Date auditTime;
+    /**
+     * 流程阶段：
+1=待审核 2=部门意见填写中 3=待总负责人汇总方案 4=方案下发执行反馈中 5=全部办结
+     */
+    private Long flowStatus;
+    /**
+     * 总负责人ID
+     */
+    private Long principalUserId;
+    /**
+     * 总负责人整合后的完整处理方案
+     */
+    private String planContent;
+    /**
+     * 备注
+     */
+    private String remark;
+    /**
+     * 删除标识 0=正常 2=删除
+     */
+    @TableLogic
+    private Long delFlag;
+
+}

klp-flow/src/main/java/com/klp/flow/domain/TsComplaintTask.java

@@ -0,0 +1,71 @@
+package com.klp.flow.domain;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 各部门投诉代办任务&意见对象 ts_complaint_task
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("ts_complaint_task")
+public class TsComplaintTask extends BaseEntity {
+
+    private static final long serialVersionUID=1L;
+
+    /**
+     * 代办任务ID
+     */
+    @TableId(value = "task_id")
+    private Long taskId;
+    /**
+     * 关联投诉受理单ID
+     */
+    private Long acceptId;
+    /**
+     * 负责部门ID（销售/质量/生产）
+     */
+    private Long deptId;
+    /**
+     * 任务状态 0待填写意见 1已完成填写
+     */
+    private Long taskStatus;
+    /**
+     * 意见单号
+     */
+    private String fillNo;
+    /**
+     * 部门处理意见
+     */
+    private String deptOpinion;
+    /**
+     * 填写意见的部门员工ID
+     */
+    private Long fillUserId;
+    /**
+     * 意见填写时间
+     */
+    private Date fillTime;
+    /**
+     * 意见文件
+     */
+    private String fillFile;
+    /**
+     * 备注
+     */
+    private String remark;
+    /**
+     * 删除标识 0=正常 2=删除
+     */
+    @TableLogic
+    private Long delFlag;
+
+}

klp-flow/src/main/java/com/klp/flow/domain/TsPlanExecuteRel.java

@@ -0,0 +1,71 @@
+package com.klp.flow.domain;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 最终方案下发部门及执行反馈对象 ts_plan_execute_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("ts_plan_execute_rel")
+public class TsPlanExecuteRel extends BaseEntity {
+
+    private static final long serialVersionUID=1L;
+
+    /**
+     *
+     */
+    @TableId(value = "rel_id")
+    private Long relId;
+    /**
+     * 关联最终方案ID
+     */
+    private Long acceptId;
+    /**
+     * 被下发执行的部门ID
+     */
+    private Long deptId;
+    /**
+     * 执行状态 0待执行反馈 1已反馈完成
+     */
+    private Long executeStatus;
+    /**
+     * 部门执行结果反馈
+     */
+    private String executeResult;
+    /**
+     * 反馈单号
+     */
+    private String feedbackNo;
+    /**
+     * 反馈人
+     */
+    private Long feedbackUserId;
+    /**
+     * 反馈时间
+     */
+    private Date feedbackTime;
+    /**
+     * 反馈文件
+     */
+    private String feedbackFile;
+    /**
+     * 备注
+     */
+    private String remark;
+    /**
+     * 删除标识 0=正常 2=删除
+     */
+    @TableLogic
+    private Long delFlag;
+
+}

klp-flow/src/main/java/com/klp/flow/domain/bo/TsAcceptCoilRelBo.java

@@ -0,0 +1,41 @@
+package com.klp.flow.domain.bo;
+
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+import javax.validation.constraints.*;
+
+
+/**
+ * 受理单关联钢卷中间业务对象 ts_accept_coil_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+public class TsAcceptCoilRelBo extends BaseEntity {
+
+    /**
+     *
+     */
+    private Long relId;
+
+    /**
+     * 投诉受理单ID
+     */
+    private Long acceptId;
+
+    /**
+     * 钢卷ID
+     */
+    private Long coilId;
+
+    /**
+     * 备注
+     */
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/bo/TsComplaintAcceptBo.java

@@ -0,0 +1,94 @@
+package com.klp.flow.domain.bo;
+
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+import javax.validation.constraints.*;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 投诉受理单主业务对象 ts_complaint_accept
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+public class TsComplaintAcceptBo extends BaseEntity {
+
+    /**
+     * 受理单主键
+     */
+    private Long acceptId;
+
+    /**
+     * 投诉编号 TS-2026-001
+     */
+    private String complaintNo;
+
+    /**
+     * 投诉日期
+     */
+    private Date complaintDate;
+
+    /**
+     * 投诉情况描述
+     */
+    private String complaintContent;
+
+    /**
+     * 客户诉求
+     */
+    private String customerDemand;
+
+    /**
+     * 客户照片凭证等
+     */
+    private String file;
+
+    /**
+     * 审核状态 0待审核 1已通过 2未通过
+     */
+    private Long auditStatus;
+
+    /**
+     * 审核意见
+     */
+    private String auditOpinion;
+
+    /**
+     * 审核人ID
+     */
+    private Long auditUserId;
+
+    /**
+     * 审核时间
+     */
+    private Date auditTime;
+
+    /**
+     * 流程阶段：
+1=待审核 2=部门意见填写中 3=待总负责人汇总方案 4=方案下发执行反馈中 5=全部办结
+     */
+    private Long flowStatus;
+
+    /**
+     * 总负责人ID
+     */
+    private Long principalUserId;
+
+    /**
+     * 总负责人整合后的完整处理方案
+     */
+    private String planContent;
+
+    /**
+     * 备注
+     */
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/bo/TsComplaintTaskBo.java

@@ -0,0 +1,73 @@
+package com.klp.flow.domain.bo;
+
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+import javax.validation.constraints.*;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 各部门投诉代办任务&意见业务对象 ts_complaint_task
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+public class TsComplaintTaskBo extends BaseEntity {
+
+    /**
+     * 代办任务ID
+     */
+    private Long taskId;
+
+    /**
+     * 关联投诉受理单ID
+     */
+    private Long acceptId;
+
+    /**
+     * 负责部门ID（销售/质量/生产）
+     */
+    private Long deptId;
+
+    /**
+     * 任务状态 0待填写意见 1已完成填写
+     */
+    private Long taskStatus;
+
+    /**
+     * 意见单号
+     */
+    private String fillNo;
+
+    /**
+     * 部门处理意见
+     */
+    private String deptOpinion;
+
+    /**
+     * 填写意见的部门员工ID
+     */
+    private Long fillUserId;
+
+    /**
+     * 意见填写时间
+     */
+    private Date fillTime;
+
+    /**
+     * 意见文件
+     */
+    private String fillFile;
+
+    /**
+     * 备注
+     */
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/bo/TsPlanExecuteRelBo.java

@@ -0,0 +1,73 @@
+package com.klp.flow.domain.bo;
+
+import com.klp.common.core.domain.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+import javax.validation.constraints.*;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+
+/**
+ * 最终方案下发部门及执行反馈业务对象 ts_plan_execute_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+public class TsPlanExecuteRelBo extends BaseEntity {
+
+    /**
+     *
+     */
+    private Long relId;
+
+    /**
+     * 关联最终方案ID
+     */
+    private Long acceptId;
+
+    /**
+     * 被下发执行的部门ID
+     */
+    private Long deptId;
+
+    /**
+     * 执行状态 0待执行反馈 1已反馈完成
+     */
+    private Long executeStatus;
+
+    /**
+     * 部门执行结果反馈
+     */
+    private String executeResult;
+
+    /**
+     * 反馈单号
+     */
+    private String feedbackNo;
+
+    /**
+     * 反馈人
+     */
+    private Long feedbackUserId;
+
+    /**
+     * 反馈时间
+     */
+    private Date feedbackTime;
+
+    /**
+     * 反馈文件
+     */
+    private String feedbackFile;
+
+    /**
+     * 备注
+     */
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/vo/TsAcceptCoilRelVo.java

@@ -0,0 +1,47 @@
+package com.klp.flow.domain.vo;
+
+import com.alibaba.excel.annotation.ExcelIgnoreUnannotated;
+import com.alibaba.excel.annotation.ExcelProperty;
+import com.klp.common.annotation.ExcelDictFormat;
+import com.klp.common.convert.ExcelDictConvert;
+import lombok.Data;
+
+
+/**
+ * 受理单关联钢卷中间视图对象 ts_accept_coil_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@ExcelIgnoreUnannotated
+public class TsAcceptCoilRelVo {
+
+    private static final long serialVersionUID = 1L;
+
+    /**
+     *
+     */
+    @ExcelProperty(value = "")
+    private Long relId;
+
+    /**
+     * 投诉受理单ID
+     */
+    @ExcelProperty(value = "投诉受理单ID")
+    private Long acceptId;
+
+    /**
+     * 钢卷ID
+     */
+    @ExcelProperty(value = "钢卷ID")
+    private Long coilId;
+
+    /**
+     * 备注
+     */
+    @ExcelProperty(value = "备注")
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/vo/TsComplaintAcceptVo.java

@@ -0,0 +1,110 @@
+package com.klp.flow.domain.vo;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+import com.alibaba.excel.annotation.ExcelIgnoreUnannotated;
+import com.alibaba.excel.annotation.ExcelProperty;
+import com.klp.common.annotation.ExcelDictFormat;
+import com.klp.common.convert.ExcelDictConvert;
+import lombok.Data;
+
+
+/**
+ * 投诉受理单主视图对象 ts_complaint_accept
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@ExcelIgnoreUnannotated
+public class TsComplaintAcceptVo {
+
+    private static final long serialVersionUID = 1L;
+
+    /**
+     * 受理单主键
+     */
+    @ExcelProperty(value = "受理单主键")
+    private Long acceptId;
+
+    /**
+     * 投诉编号 TS-2026-001
+     */
+    @ExcelProperty(value = "投诉编号 TS-2026-001")
+    private String complaintNo;
+
+    /**
+     * 投诉日期
+     */
+    @ExcelProperty(value = "投诉日期")
+    private Date complaintDate;
+
+    /**
+     * 投诉情况描述
+     */
+    @ExcelProperty(value = "投诉情况描述")
+    private String complaintContent;
+
+    /**
+     * 客户诉求
+     */
+    @ExcelProperty(value = "客户诉求")
+    private String customerDemand;
+
+    /**
+     * 客户照片凭证等
+     */
+    @ExcelProperty(value = "客户照片凭证等")
+    private String file;
+
+    /**
+     * 审核状态 0待审核 1已通过 2未通过
+     */
+    @ExcelProperty(value = "审核状态 0待审核 1已通过 2未通过")
+    private Long auditStatus;
+
+    /**
+     * 审核意见
+     */
+    @ExcelProperty(value = "审核意见")
+    private String auditOpinion;
+
+    /**
+     * 审核人ID
+     */
+    @ExcelProperty(value = "审核人ID")
+    private Long auditUserId;
+
+    /**
+     * 审核时间
+     */
+    @ExcelProperty(value = "审核时间")
+    private Date auditTime;
+
+    /**
+     * 流程阶段：
+1=待审核 2=部门意见填写中 3=待总负责人汇总方案 4=方案下发执行反馈中 5=全部办结
+     */
+    @ExcelProperty(value = "流程阶段")
+    private Long flowStatus;
+
+    /**
+     * 总负责人ID
+     */
+    @ExcelProperty(value = "总负责人ID")
+    private Long principalUserId;
+
+    /**
+     * 总负责人整合后的完整处理方案
+     */
+    @ExcelProperty(value = "总负责人整合后的完整处理方案")
+    private String planContent;
+
+    /**
+     * 备注
+     */
+    @ExcelProperty(value = "备注")
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/vo/TsComplaintTaskVo.java

@@ -0,0 +1,86 @@
+package com.klp.flow.domain.vo;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+import com.alibaba.excel.annotation.ExcelIgnoreUnannotated;
+import com.alibaba.excel.annotation.ExcelProperty;
+import com.klp.common.annotation.ExcelDictFormat;
+import com.klp.common.convert.ExcelDictConvert;
+import lombok.Data;
+
+
+/**
+ * 各部门投诉代办任务&意见视图对象 ts_complaint_task
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@ExcelIgnoreUnannotated
+public class TsComplaintTaskVo {
+
+    private static final long serialVersionUID = 1L;
+
+    /**
+     * 代办任务ID
+     */
+    @ExcelProperty(value = "代办任务ID")
+    private Long taskId;
+
+    /**
+     * 关联投诉受理单ID
+     */
+    @ExcelProperty(value = "关联投诉受理单ID")
+    private Long acceptId;
+
+    /**
+     * 负责部门ID（销售/质量/生产）
+     */
+    @ExcelProperty(value = "负责部门ID", converter = ExcelDictConvert.class)
+    @ExcelDictFormat(readConverterExp = "销=售/质量/生产")
+    private Long deptId;
+
+    /**
+     * 任务状态 0待填写意见 1已完成填写
+     */
+    @ExcelProperty(value = "任务状态 0待填写意见 1已完成填写")
+    private Long taskStatus;
+
+    /**
+     * 意见单号
+     */
+    @ExcelProperty(value = "意见单号")
+    private String fillNo;
+
+    /**
+     * 部门处理意见
+     */
+    @ExcelProperty(value = "部门处理意见")
+    private String deptOpinion;
+
+    /**
+     * 填写意见的部门员工ID
+     */
+    @ExcelProperty(value = "填写意见的部门员工ID")
+    private Long fillUserId;
+
+    /**
+     * 意见填写时间
+     */
+    @ExcelProperty(value = "意见填写时间")
+    private Date fillTime;
+
+    /**
+     * 意见文件
+     */
+    @ExcelProperty(value = "意见文件")
+    private String fillFile;
+
+    /**
+     * 备注
+     */
+    @ExcelProperty(value = "备注")
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/domain/vo/TsPlanExecuteRelVo.java

@@ -0,0 +1,85 @@
+package com.klp.flow.domain.vo;
+
+import java.util.Date;
+import com.fasterxml.jackson.annotation.JsonFormat;
+import com.alibaba.excel.annotation.ExcelIgnoreUnannotated;
+import com.alibaba.excel.annotation.ExcelProperty;
+import com.klp.common.annotation.ExcelDictFormat;
+import com.klp.common.convert.ExcelDictConvert;
+import lombok.Data;
+
+
+/**
+ * 最终方案下发部门及执行反馈视图对象 ts_plan_execute_rel
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@Data
+@ExcelIgnoreUnannotated
+public class TsPlanExecuteRelVo {
+
+    private static final long serialVersionUID = 1L;
+
+    /**
+     *
+     */
+    @ExcelProperty(value = "")
+    private Long relId;
+
+    /**
+     * 关联最终方案ID
+     */
+    @ExcelProperty(value = "关联最终方案ID")
+    private Long acceptId;
+
+    /**
+     * 被下发执行的部门ID
+     */
+    @ExcelProperty(value = "被下发执行的部门ID")
+    private Long deptId;
+
+    /**
+     * 执行状态 0待执行反馈 1已反馈完成
+     */
+    @ExcelProperty(value = "执行状态 0待执行反馈 1已反馈完成")
+    private Long executeStatus;
+
+    /**
+     * 部门执行结果反馈
+     */
+    @ExcelProperty(value = "部门执行结果反馈")
+    private String executeResult;
+
+    /**
+     * 反馈单号
+     */
+    @ExcelProperty(value = "反馈单号")
+    private String feedbackNo;
+
+    /**
+     * 反馈人
+     */
+    @ExcelProperty(value = "反馈人")
+    private Long feedbackUserId;
+
+    /**
+     * 反馈时间
+     */
+    @ExcelProperty(value = "反馈时间")
+    private Date feedbackTime;
+
+    /**
+     * 反馈文件
+     */
+    @ExcelProperty(value = "反馈文件")
+    private String feedbackFile;
+
+    /**
+     * 备注
+     */
+    @ExcelProperty(value = "备注")
+    private String remark;
+
+
+}

klp-flow/src/main/java/com/klp/flow/mapper/TsAcceptCoilRelMapper.java

@@ -0,0 +1,15 @@
+package com.klp.flow.mapper;
+
+import com.klp.flow.domain.TsAcceptCoilRel;
+import com.klp.flow.domain.vo.TsAcceptCoilRelVo;
+import com.klp.common.core.mapper.BaseMapperPlus;
+
+/**
+ * 受理单关联钢卷中间Mapper接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface TsAcceptCoilRelMapper extends BaseMapperPlus<TsAcceptCoilRelMapper, TsAcceptCoilRel, TsAcceptCoilRelVo> {
+
+}

klp-flow/src/main/java/com/klp/flow/mapper/TsComplaintAcceptMapper.java

@@ -0,0 +1,15 @@
+package com.klp.flow.mapper;
+
+import com.klp.flow.domain.TsComplaintAccept;
+import com.klp.flow.domain.vo.TsComplaintAcceptVo;
+import com.klp.common.core.mapper.BaseMapperPlus;
+
+/**
+ * 投诉受理单主Mapper接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface TsComplaintAcceptMapper extends BaseMapperPlus<TsComplaintAcceptMapper, TsComplaintAccept, TsComplaintAcceptVo> {
+
+}

klp-flow/src/main/java/com/klp/flow/mapper/TsComplaintTaskMapper.java

@@ -0,0 +1,15 @@
+package com.klp.flow.mapper;
+
+import com.klp.flow.domain.TsComplaintTask;
+import com.klp.flow.domain.vo.TsComplaintTaskVo;
+import com.klp.common.core.mapper.BaseMapperPlus;
+
+/**
+ * 各部门投诉代办任务&意见Mapper接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface TsComplaintTaskMapper extends BaseMapperPlus<TsComplaintTaskMapper, TsComplaintTask, TsComplaintTaskVo> {
+
+}

klp-flow/src/main/java/com/klp/flow/mapper/TsPlanExecuteRelMapper.java

@@ -0,0 +1,15 @@
+package com.klp.flow.mapper;
+
+import com.klp.flow.domain.TsPlanExecuteRel;
+import com.klp.flow.domain.vo.TsPlanExecuteRelVo;
+import com.klp.common.core.mapper.BaseMapperPlus;
+
+/**
+ * 最终方案下发部门及执行反馈Mapper接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface TsPlanExecuteRelMapper extends BaseMapperPlus<TsPlanExecuteRelMapper, TsPlanExecuteRel, TsPlanExecuteRelVo> {
+
+}

klp-flow/src/main/java/com/klp/flow/service/ITsAcceptCoilRelService.java

@@ -0,0 +1,49 @@
+package com.klp.flow.service;
+
+import com.klp.flow.domain.TsAcceptCoilRel;
+import com.klp.flow.domain.vo.TsAcceptCoilRelVo;
+import com.klp.flow.domain.bo.TsAcceptCoilRelBo;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+
+import java.util.Collection;
+import java.util.List;
+
+/**
+ * 受理单关联钢卷中间Service接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface ITsAcceptCoilRelService {
+
+    /**
+     * 查询受理单关联钢卷中间
+     */
+    TsAcceptCoilRelVo queryById(Long relId);
+
+    /**
+     * 查询受理单关联钢卷中间列表
+     */
+    TableDataInfo<TsAcceptCoilRelVo> queryPageList(TsAcceptCoilRelBo bo, PageQuery pageQuery);
+
+    /**
+     * 查询受理单关联钢卷中间列表
+     */
+    List<TsAcceptCoilRelVo> queryList(TsAcceptCoilRelBo bo);
+
+    /**
+     * 新增受理单关联钢卷中间
+     */
+    Boolean insertByBo(TsAcceptCoilRelBo bo);
+
+    /**
+     * 修改受理单关联钢卷中间
+     */
+    Boolean updateByBo(TsAcceptCoilRelBo bo);
+
+    /**
+     * 校验并批量删除受理单关联钢卷中间信息
+     */
+    Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid);
+}

klp-flow/src/main/java/com/klp/flow/service/ITsComplaintAcceptService.java

@@ -0,0 +1,49 @@
+package com.klp.flow.service;
+
+import com.klp.flow.domain.TsComplaintAccept;
+import com.klp.flow.domain.vo.TsComplaintAcceptVo;
+import com.klp.flow.domain.bo.TsComplaintAcceptBo;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+
+import java.util.Collection;
+import java.util.List;
+
+/**
+ * 投诉受理单主Service接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface ITsComplaintAcceptService {
+
+    /**
+     * 查询投诉受理单主
+     */
+    TsComplaintAcceptVo queryById(Long acceptId);
+
+    /**
+     * 查询投诉受理单主列表
+     */
+    TableDataInfo<TsComplaintAcceptVo> queryPageList(TsComplaintAcceptBo bo, PageQuery pageQuery);
+
+    /**
+     * 查询投诉受理单主列表
+     */
+    List<TsComplaintAcceptVo> queryList(TsComplaintAcceptBo bo);
+
+    /**
+     * 新增投诉受理单主
+     */
+    Boolean insertByBo(TsComplaintAcceptBo bo);
+
+    /**
+     * 修改投诉受理单主
+     */
+    Boolean updateByBo(TsComplaintAcceptBo bo);
+
+    /**
+     * 校验并批量删除投诉受理单主信息
+     */
+    Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid);
+}

klp-flow/src/main/java/com/klp/flow/service/ITsComplaintTaskService.java

@@ -0,0 +1,49 @@
+package com.klp.flow.service;
+
+import com.klp.flow.domain.TsComplaintTask;
+import com.klp.flow.domain.vo.TsComplaintTaskVo;
+import com.klp.flow.domain.bo.TsComplaintTaskBo;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+
+import java.util.Collection;
+import java.util.List;
+
+/**
+ * 各部门投诉代办任务&意见Service接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface ITsComplaintTaskService {
+
+    /**
+     * 查询各部门投诉代办任务&意见
+     */
+    TsComplaintTaskVo queryById(Long taskId);
+
+    /**
+     * 查询各部门投诉代办任务&意见列表
+     */
+    TableDataInfo<TsComplaintTaskVo> queryPageList(TsComplaintTaskBo bo, PageQuery pageQuery);
+
+    /**
+     * 查询各部门投诉代办任务&意见列表
+     */
+    List<TsComplaintTaskVo> queryList(TsComplaintTaskBo bo);
+
+    /**
+     * 新增各部门投诉代办任务&意见
+     */
+    Boolean insertByBo(TsComplaintTaskBo bo);
+
+    /**
+     * 修改各部门投诉代办任务&意见
+     */
+    Boolean updateByBo(TsComplaintTaskBo bo);
+
+    /**
+     * 校验并批量删除各部门投诉代办任务&意见信息
+     */
+    Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid);
+}

klp-flow/src/main/java/com/klp/flow/service/ITsPlanExecuteRelService.java

@@ -0,0 +1,49 @@
+package com.klp.flow.service;
+
+import com.klp.flow.domain.TsPlanExecuteRel;
+import com.klp.flow.domain.vo.TsPlanExecuteRelVo;
+import com.klp.flow.domain.bo.TsPlanExecuteRelBo;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+
+import java.util.Collection;
+import java.util.List;
+
+/**
+ * 最终方案下发部门及执行反馈Service接口
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+public interface ITsPlanExecuteRelService {
+
+    /**
+     * 查询最终方案下发部门及执行反馈
+     */
+    TsPlanExecuteRelVo queryById(Long relId);
+
+    /**
+     * 查询最终方案下发部门及执行反馈列表
+     */
+    TableDataInfo<TsPlanExecuteRelVo> queryPageList(TsPlanExecuteRelBo bo, PageQuery pageQuery);
+
+    /**
+     * 查询最终方案下发部门及执行反馈列表
+     */
+    List<TsPlanExecuteRelVo> queryList(TsPlanExecuteRelBo bo);
+
+    /**
+     * 新增最终方案下发部门及执行反馈
+     */
+    Boolean insertByBo(TsPlanExecuteRelBo bo);
+
+    /**
+     * 修改最终方案下发部门及执行反馈
+     */
+    Boolean updateByBo(TsPlanExecuteRelBo bo);
+
+    /**
+     * 校验并批量删除最终方案下发部门及执行反馈信息
+     */
+    Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid);
+}

klp-flow/src/main/java/com/klp/flow/service/impl/TsAcceptCoilRelServiceImpl.java

@@ -0,0 +1,109 @@
+package com.klp.flow.service.impl;
+
+import cn.hutool.core.bean.BeanUtil;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
+import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
+import com.baomidou.mybatisplus.core.toolkit.Wrappers;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Service;
+import com.klp.flow.domain.bo.TsAcceptCoilRelBo;
+import com.klp.flow.domain.vo.TsAcceptCoilRelVo;
+import com.klp.flow.domain.TsAcceptCoilRel;
+import com.klp.flow.mapper.TsAcceptCoilRelMapper;
+import com.klp.flow.service.ITsAcceptCoilRelService;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Collection;
+
+/**
+ * 受理单关联钢卷中间Service业务层处理
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@RequiredArgsConstructor
+@Service
+public class TsAcceptCoilRelServiceImpl implements ITsAcceptCoilRelService {
+
+    private final TsAcceptCoilRelMapper baseMapper;
+
+    /**
+     * 查询受理单关联钢卷中间
+     */
+    @Override
+    public TsAcceptCoilRelVo queryById(Long relId){
+        return baseMapper.selectVoById(relId);
+    }
+
+    /**
+     * 查询受理单关联钢卷中间列表
+     */
+    @Override
+    public TableDataInfo<TsAcceptCoilRelVo> queryPageList(TsAcceptCoilRelBo bo, PageQuery pageQuery) {
+        LambdaQueryWrapper<TsAcceptCoilRel> lqw = buildQueryWrapper(bo);
+        Page<TsAcceptCoilRelVo> result = baseMapper.selectVoPage(pageQuery.build(), lqw);
+        return TableDataInfo.build(result);
+    }
+
+    /**
+     * 查询受理单关联钢卷中间列表
+     */
+    @Override
+    public List<TsAcceptCoilRelVo> queryList(TsAcceptCoilRelBo bo) {
+        LambdaQueryWrapper<TsAcceptCoilRel> lqw = buildQueryWrapper(bo);
+        return baseMapper.selectVoList(lqw);
+    }
+
+    private LambdaQueryWrapper<TsAcceptCoilRel> buildQueryWrapper(TsAcceptCoilRelBo bo) {
+        Map<String, Object> params = bo.getParams();
+        LambdaQueryWrapper<TsAcceptCoilRel> lqw = Wrappers.lambdaQuery();
+        lqw.eq(bo.getAcceptId() != null, TsAcceptCoilRel::getAcceptId, bo.getAcceptId());
+        lqw.eq(bo.getCoilId() != null, TsAcceptCoilRel::getCoilId, bo.getCoilId());
+        return lqw;
+    }
+
+    /**
+     * 新增受理单关联钢卷中间
+     */
+    @Override
+    public Boolean insertByBo(TsAcceptCoilRelBo bo) {
+        TsAcceptCoilRel add = BeanUtil.toBean(bo, TsAcceptCoilRel.class);
+        validEntityBeforeSave(add);
+        boolean flag = baseMapper.insert(add) > 0;
+        if (flag) {
+            bo.setRelId(add.getRelId());
+        }
+        return flag;
+    }
+
+    /**
+     * 修改受理单关联钢卷中间
+     */
+    @Override
+    public Boolean updateByBo(TsAcceptCoilRelBo bo) {
+        TsAcceptCoilRel update = BeanUtil.toBean(bo, TsAcceptCoilRel.class);
+        validEntityBeforeSave(update);
+        return baseMapper.updateById(update) > 0;
+    }
+
+    /**
+     * 保存前的数据校验
+     */
+    private void validEntityBeforeSave(TsAcceptCoilRel entity){
+        //TODO 做一些数据校验,如唯一约束
+    }
+
+    /**
+     * 批量删除受理单关联钢卷中间
+     */
+    @Override
+    public Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid) {
+        if(isValid){
+            //TODO 做一些业务上的校验,判断是否需要校验
+        }
+        return baseMapper.deleteBatchIds(ids) > 0;
+    }
+}

klp-flow/src/main/java/com/klp/flow/service/impl/TsComplaintAcceptServiceImpl.java

@@ -0,0 +1,120 @@
+package com.klp.flow.service.impl;
+
+import cn.hutool.core.bean.BeanUtil;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
+import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
+import com.baomidou.mybatisplus.core.toolkit.Wrappers;
+import com.klp.common.utils.StringUtils;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Service;
+import com.klp.flow.domain.bo.TsComplaintAcceptBo;
+import com.klp.flow.domain.vo.TsComplaintAcceptVo;
+import com.klp.flow.domain.TsComplaintAccept;
+import com.klp.flow.mapper.TsComplaintAcceptMapper;
+import com.klp.flow.service.ITsComplaintAcceptService;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Collection;
+
+/**
+ * 投诉受理单主Service业务层处理
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@RequiredArgsConstructor
+@Service
+public class TsComplaintAcceptServiceImpl implements ITsComplaintAcceptService {
+
+    private final TsComplaintAcceptMapper baseMapper;
+
+    /**
+     * 查询投诉受理单主
+     */
+    @Override
+    public TsComplaintAcceptVo queryById(Long acceptId){
+        return baseMapper.selectVoById(acceptId);
+    }
+
+    /**
+     * 查询投诉受理单主列表
+     */
+    @Override
+    public TableDataInfo<TsComplaintAcceptVo> queryPageList(TsComplaintAcceptBo bo, PageQuery pageQuery) {
+        LambdaQueryWrapper<TsComplaintAccept> lqw = buildQueryWrapper(bo);
+        Page<TsComplaintAcceptVo> result = baseMapper.selectVoPage(pageQuery.build(), lqw);
+        return TableDataInfo.build(result);
+    }
+
+    /**
+     * 查询投诉受理单主列表
+     */
+    @Override
+    public List<TsComplaintAcceptVo> queryList(TsComplaintAcceptBo bo) {
+        LambdaQueryWrapper<TsComplaintAccept> lqw = buildQueryWrapper(bo);
+        return baseMapper.selectVoList(lqw);
+    }
+
+    private LambdaQueryWrapper<TsComplaintAccept> buildQueryWrapper(TsComplaintAcceptBo bo) {
+        Map<String, Object> params = bo.getParams();
+        LambdaQueryWrapper<TsComplaintAccept> lqw = Wrappers.lambdaQuery();
+        lqw.eq(StringUtils.isNotBlank(bo.getComplaintNo()), TsComplaintAccept::getComplaintNo, bo.getComplaintNo());
+        lqw.eq(bo.getComplaintDate() != null, TsComplaintAccept::getComplaintDate, bo.getComplaintDate());
+        lqw.eq(StringUtils.isNotBlank(bo.getComplaintContent()), TsComplaintAccept::getComplaintContent, bo.getComplaintContent());
+        lqw.eq(StringUtils.isNotBlank(bo.getCustomerDemand()), TsComplaintAccept::getCustomerDemand, bo.getCustomerDemand());
+        lqw.eq(StringUtils.isNotBlank(bo.getFile()), TsComplaintAccept::getFile, bo.getFile());
+        lqw.eq(bo.getAuditStatus() != null, TsComplaintAccept::getAuditStatus, bo.getAuditStatus());
+        lqw.eq(StringUtils.isNotBlank(bo.getAuditOpinion()), TsComplaintAccept::getAuditOpinion, bo.getAuditOpinion());
+        lqw.eq(bo.getAuditUserId() != null, TsComplaintAccept::getAuditUserId, bo.getAuditUserId());
+        lqw.eq(bo.getAuditTime() != null, TsComplaintAccept::getAuditTime, bo.getAuditTime());
+        lqw.eq(bo.getFlowStatus() != null, TsComplaintAccept::getFlowStatus, bo.getFlowStatus());
+        lqw.eq(bo.getPrincipalUserId() != null, TsComplaintAccept::getPrincipalUserId, bo.getPrincipalUserId());
+        lqw.eq(StringUtils.isNotBlank(bo.getPlanContent()), TsComplaintAccept::getPlanContent, bo.getPlanContent());
+        return lqw;
+    }
+
+    /**
+     * 新增投诉受理单主
+     */
+    @Override
+    public Boolean insertByBo(TsComplaintAcceptBo bo) {
+        TsComplaintAccept add = BeanUtil.toBean(bo, TsComplaintAccept.class);
+        validEntityBeforeSave(add);
+        boolean flag = baseMapper.insert(add) > 0;
+        if (flag) {
+            bo.setAcceptId(add.getAcceptId());
+        }
+        return flag;
+    }
+
+    /**
+     * 修改投诉受理单主
+     */
+    @Override
+    public Boolean updateByBo(TsComplaintAcceptBo bo) {
+        TsComplaintAccept update = BeanUtil.toBean(bo, TsComplaintAccept.class);
+        validEntityBeforeSave(update);
+        return baseMapper.updateById(update) > 0;
+    }
+
+    /**
+     * 保存前的数据校验
+     */
+    private void validEntityBeforeSave(TsComplaintAccept entity){
+        //TODO 做一些数据校验,如唯一约束
+    }
+
+    /**
+     * 批量删除投诉受理单主
+     */
+    @Override
+    public Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid) {
+        if(isValid){
+            //TODO 做一些业务上的校验,判断是否需要校验
+        }
+        return baseMapper.deleteBatchIds(ids) > 0;
+    }
+}

klp-flow/src/main/java/com/klp/flow/service/impl/TsComplaintTaskServiceImpl.java

@@ -0,0 +1,116 @@
+package com.klp.flow.service.impl;
+
+import cn.hutool.core.bean.BeanUtil;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
+import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
+import com.baomidou.mybatisplus.core.toolkit.Wrappers;
+import com.klp.common.utils.StringUtils;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Service;
+import com.klp.flow.domain.bo.TsComplaintTaskBo;
+import com.klp.flow.domain.vo.TsComplaintTaskVo;
+import com.klp.flow.domain.TsComplaintTask;
+import com.klp.flow.mapper.TsComplaintTaskMapper;
+import com.klp.flow.service.ITsComplaintTaskService;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Collection;
+
+/**
+ * 各部门投诉代办任务&意见Service业务层处理
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@RequiredArgsConstructor
+@Service
+public class TsComplaintTaskServiceImpl implements ITsComplaintTaskService {
+
+    private final TsComplaintTaskMapper baseMapper;
+
+    /**
+     * 查询各部门投诉代办任务&意见
+     */
+    @Override
+    public TsComplaintTaskVo queryById(Long taskId){
+        return baseMapper.selectVoById(taskId);
+    }
+
+    /**
+     * 查询各部门投诉代办任务&意见列表
+     */
+    @Override
+    public TableDataInfo<TsComplaintTaskVo> queryPageList(TsComplaintTaskBo bo, PageQuery pageQuery) {
+        LambdaQueryWrapper<TsComplaintTask> lqw = buildQueryWrapper(bo);
+        Page<TsComplaintTaskVo> result = baseMapper.selectVoPage(pageQuery.build(), lqw);
+        return TableDataInfo.build(result);
+    }
+
+    /**
+     * 查询各部门投诉代办任务&意见列表
+     */
+    @Override
+    public List<TsComplaintTaskVo> queryList(TsComplaintTaskBo bo) {
+        LambdaQueryWrapper<TsComplaintTask> lqw = buildQueryWrapper(bo);
+        return baseMapper.selectVoList(lqw);
+    }
+
+    private LambdaQueryWrapper<TsComplaintTask> buildQueryWrapper(TsComplaintTaskBo bo) {
+        Map<String, Object> params = bo.getParams();
+        LambdaQueryWrapper<TsComplaintTask> lqw = Wrappers.lambdaQuery();
+        lqw.eq(bo.getAcceptId() != null, TsComplaintTask::getAcceptId, bo.getAcceptId());
+        lqw.eq(bo.getDeptId() != null, TsComplaintTask::getDeptId, bo.getDeptId());
+        lqw.eq(bo.getTaskStatus() != null, TsComplaintTask::getTaskStatus, bo.getTaskStatus());
+        lqw.eq(StringUtils.isNotBlank(bo.getFillNo()), TsComplaintTask::getFillNo, bo.getFillNo());
+        lqw.eq(StringUtils.isNotBlank(bo.getDeptOpinion()), TsComplaintTask::getDeptOpinion, bo.getDeptOpinion());
+        lqw.eq(bo.getFillUserId() != null, TsComplaintTask::getFillUserId, bo.getFillUserId());
+        lqw.eq(bo.getFillTime() != null, TsComplaintTask::getFillTime, bo.getFillTime());
+        lqw.eq(StringUtils.isNotBlank(bo.getFillFile()), TsComplaintTask::getFillFile, bo.getFillFile());
+        return lqw;
+    }
+
+    /**
+     * 新增各部门投诉代办任务&意见
+     */
+    @Override
+    public Boolean insertByBo(TsComplaintTaskBo bo) {
+        TsComplaintTask add = BeanUtil.toBean(bo, TsComplaintTask.class);
+        validEntityBeforeSave(add);
+        boolean flag = baseMapper.insert(add) > 0;
+        if (flag) {
+            bo.setTaskId(add.getTaskId());
+        }
+        return flag;
+    }
+
+    /**
+     * 修改各部门投诉代办任务&意见
+     */
+    @Override
+    public Boolean updateByBo(TsComplaintTaskBo bo) {
+        TsComplaintTask update = BeanUtil.toBean(bo, TsComplaintTask.class);
+        validEntityBeforeSave(update);
+        return baseMapper.updateById(update) > 0;
+    }
+
+    /**
+     * 保存前的数据校验
+     */
+    private void validEntityBeforeSave(TsComplaintTask entity){
+        //TODO 做一些数据校验,如唯一约束
+    }
+
+    /**
+     * 批量删除各部门投诉代办任务&意见
+     */
+    @Override
+    public Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid) {
+        if(isValid){
+            //TODO 做一些业务上的校验,判断是否需要校验
+        }
+        return baseMapper.deleteBatchIds(ids) > 0;
+    }
+}

klp-flow/src/main/java/com/klp/flow/service/impl/TsPlanExecuteRelServiceImpl.java

@@ -0,0 +1,116 @@
+package com.klp.flow.service.impl;
+
+import cn.hutool.core.bean.BeanUtil;
+import com.klp.common.core.page.TableDataInfo;
+import com.klp.common.core.domain.PageQuery;
+import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
+import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
+import com.baomidou.mybatisplus.core.toolkit.Wrappers;
+import com.klp.common.utils.StringUtils;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Service;
+import com.klp.flow.domain.bo.TsPlanExecuteRelBo;
+import com.klp.flow.domain.vo.TsPlanExecuteRelVo;
+import com.klp.flow.domain.TsPlanExecuteRel;
+import com.klp.flow.mapper.TsPlanExecuteRelMapper;
+import com.klp.flow.service.ITsPlanExecuteRelService;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Collection;
+
+/**
+ * 最终方案下发部门及执行反馈Service业务层处理
+ *
+ * @author klp
+ * @date 2026-06-18
+ */
+@RequiredArgsConstructor
+@Service
+public class TsPlanExecuteRelServiceImpl implements ITsPlanExecuteRelService {
+
+    private final TsPlanExecuteRelMapper baseMapper;
+
+    /**
+     * 查询最终方案下发部门及执行反馈
+     */
+    @Override
+    public TsPlanExecuteRelVo queryById(Long relId){
+        return baseMapper.selectVoById(relId);
+    }
+
+    /**
+     * 查询最终方案下发部门及执行反馈列表
+     */
+    @Override
+    public TableDataInfo<TsPlanExecuteRelVo> queryPageList(TsPlanExecuteRelBo bo, PageQuery pageQuery) {
+        LambdaQueryWrapper<TsPlanExecuteRel> lqw = buildQueryWrapper(bo);
+        Page<TsPlanExecuteRelVo> result = baseMapper.selectVoPage(pageQuery.build(), lqw);
+        return TableDataInfo.build(result);
+    }
+
+    /**
+     * 查询最终方案下发部门及执行反馈列表
+     */
+    @Override
+    public List<TsPlanExecuteRelVo> queryList(TsPlanExecuteRelBo bo) {
+        LambdaQueryWrapper<TsPlanExecuteRel> lqw = buildQueryWrapper(bo);
+        return baseMapper.selectVoList(lqw);
+    }
+
+    private LambdaQueryWrapper<TsPlanExecuteRel> buildQueryWrapper(TsPlanExecuteRelBo bo) {
+        Map<String, Object> params = bo.getParams();
+        LambdaQueryWrapper<TsPlanExecuteRel> lqw = Wrappers.lambdaQuery();
+        lqw.eq(bo.getAcceptId() != null, TsPlanExecuteRel::getAcceptId, bo.getAcceptId());
+        lqw.eq(bo.getDeptId() != null, TsPlanExecuteRel::getDeptId, bo.getDeptId());
+        lqw.eq(bo.getExecuteStatus() != null, TsPlanExecuteRel::getExecuteStatus, bo.getExecuteStatus());
+        lqw.eq(StringUtils.isNotBlank(bo.getExecuteResult()), TsPlanExecuteRel::getExecuteResult, bo.getExecuteResult());
+        lqw.eq(StringUtils.isNotBlank(bo.getFeedbackNo()), TsPlanExecuteRel::getFeedbackNo, bo.getFeedbackNo());
+        lqw.eq(bo.getFeedbackUserId() != null, TsPlanExecuteRel::getFeedbackUserId, bo.getFeedbackUserId());
+        lqw.eq(bo.getFeedbackTime() != null, TsPlanExecuteRel::getFeedbackTime, bo.getFeedbackTime());
+        lqw.eq(StringUtils.isNotBlank(bo.getFeedbackFile()), TsPlanExecuteRel::getFeedbackFile, bo.getFeedbackFile());
+        return lqw;
+    }
+
+    /**
+     * 新增最终方案下发部门及执行反馈
+     */
+    @Override
+    public Boolean insertByBo(TsPlanExecuteRelBo bo) {
+        TsPlanExecuteRel add = BeanUtil.toBean(bo, TsPlanExecuteRel.class);
+        validEntityBeforeSave(add);
+        boolean flag = baseMapper.insert(add) > 0;
+        if (flag) {
+            bo.setRelId(add.getRelId());
+        }
+        return flag;
+    }
+
+    /**
+     * 修改最终方案下发部门及执行反馈
+     */
+    @Override
+    public Boolean updateByBo(TsPlanExecuteRelBo bo) {
+        TsPlanExecuteRel update = BeanUtil.toBean(bo, TsPlanExecuteRel.class);
+        validEntityBeforeSave(update);
+        return baseMapper.updateById(update) > 0;
+    }
+
+    /**
+     * 保存前的数据校验
+     */
+    private void validEntityBeforeSave(TsPlanExecuteRel entity){
+        //TODO 做一些数据校验,如唯一约束
+    }
+
+    /**
+     * 批量删除最终方案下发部门及执行反馈
+     */
+    @Override
+    public Boolean deleteWithValidByIds(Collection<Long> ids, Boolean isValid) {
+        if(isValid){
+            //TODO 做一些业务上的校验,判断是否需要校验
+        }
+        return baseMapper.deleteBatchIds(ids) > 0;
+    }
+}

klp-flow/src/main/resources/mapper/flow/TsAcceptCoilRelMapper.xml

@@ -0,0 +1,20 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<!DOCTYPE mapper
+    PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
+    "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="com.klp.flow.mapper.TsAcceptCoilRelMapper">
+
+    <resultMap type="com.klp.flow.domain.TsAcceptCoilRel" id="TsAcceptCoilRelResult">
+        <result property="relId" column="rel_id"/>
+        <result property="acceptId" column="accept_id"/>
+        <result property="coilId" column="coil_id"/>
+        <result property="remark" column="remark"/>
+        <result property="delFlag" column="del_flag"/>
+        <result property="createBy" column="create_by"/>
+        <result property="createTime" column="create_time"/>
+        <result property="updateBy" column="update_by"/>
+        <result property="updateTime" column="update_time"/>
+    </resultMap>
+
+
+</mapper>

klp-flow/src/main/resources/mapper/flow/TsComplaintAcceptMapper.xml

@@ -0,0 +1,30 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<!DOCTYPE mapper
+    PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
+    "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="com.klp.flow.mapper.TsComplaintAcceptMapper">
+
+    <resultMap type="com.klp.flow.domain.TsComplaintAccept" id="TsComplaintAcceptResult">
+        <result property="acceptId" column="accept_id"/>
+        <result property="complaintNo" column="complaint_no"/>
+        <result property="complaintDate" column="complaint_date"/>
+        <result property="complaintContent" column="complaint_content"/>
+        <result property="customerDemand" column="customer_demand"/>
+        <result property="file" column="file"/>
+        <result property="auditStatus" column="audit_status"/>
+        <result property="auditOpinion" column="audit_opinion"/>
+        <result property="auditUserId" column="audit_user_id"/>
+        <result property="auditTime" column="audit_time"/>
+        <result property="flowStatus" column="flow_status"/>
+        <result property="principalUserId" column="principal_user_id"/>
+        <result property="planContent" column="plan_content"/>
+        <result property="remark" column="remark"/>
+        <result property="delFlag" column="del_flag"/>
+        <result property="createBy" column="create_by"/>
+        <result property="createTime" column="create_time"/>
+        <result property="updateBy" column="update_by"/>
+        <result property="updateTime" column="update_time"/>
+    </resultMap>
+
+
+</mapper>

klp-flow/src/main/resources/mapper/flow/TsComplaintTaskMapper.xml

@@ -0,0 +1,26 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<!DOCTYPE mapper
+    PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
+    "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="com.klp.flow.mapper.TsComplaintTaskMapper">
+
+    <resultMap type="com.klp.flow.domain.TsComplaintTask" id="TsComplaintTaskResult">
+        <result property="taskId" column="task_id"/>
+        <result property="acceptId" column="accept_id"/>
+        <result property="deptId" column="dept_id"/>
+        <result property="taskStatus" column="task_status"/>
+        <result property="fillNo" column="fill_no"/>
+        <result property="deptOpinion" column="dept_opinion"/>
+        <result property="fillUserId" column="fill_user_id"/>
+        <result property="fillTime" column="fill_time"/>
+        <result property="fillFile" column="fill_file"/>
+        <result property="remark" column="remark"/>
+        <result property="delFlag" column="del_flag"/>
+        <result property="createBy" column="create_by"/>
+        <result property="createTime" column="create_time"/>
+        <result property="updateBy" column="update_by"/>
+        <result property="updateTime" column="update_time"/>
+    </resultMap>
+
+
+</mapper>

klp-flow/src/main/resources/mapper/flow/TsPlanExecuteRelMapper.xml

@@ -0,0 +1,26 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<!DOCTYPE mapper
+    PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
+    "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="com.klp.flow.mapper.TsPlanExecuteRelMapper">
+
+    <resultMap type="com.klp.flow.domain.TsPlanExecuteRel" id="TsPlanExecuteRelResult">
+        <result property="relId" column="rel_id"/>
+        <result property="acceptId" column="accept_id"/>
+        <result property="deptId" column="dept_id"/>
+        <result property="executeStatus" column="execute_status"/>
+        <result property="executeResult" column="execute_result"/>
+        <result property="feedbackNo" column="feedback_no"/>
+        <result property="feedbackUserId" column="feedback_user_id"/>
+        <result property="feedbackTime" column="feedback_time"/>
+        <result property="feedbackFile" column="feedback_file"/>
+        <result property="remark" column="remark"/>
+        <result property="delFlag" column="del_flag"/>
+        <result property="createBy" column="create_by"/>
+        <result property="createTime" column="create_time"/>
+        <result property="updateBy" column="update_by"/>
+        <result property="updateTime" column="update_time"/>
+    </resultMap>
+
+
+</mapper>