refactor(售后工单页面): 全面优化页面UI与功能体验

1.  api层优化：新增驳回接口，优化提交接口过滤无用参数
2.  页面重构：统一页面布局为左右分栏拖拽面板，替换原有弹窗模式
3.  样式升级：采用类Word文档风格重构所有页面样式，新增中英双语标题
4.  功能新增：添加流程总览组件，新增PDF导出功能，新增驳回操作
5.  交互优化：调整卡片布局与间距，优化空状态提示，统一标签样式

klp-ui/src/api/flow/complaintAccept.js

@@ -46,9 +46,13 @@ export function opinionDispatch(acceptId) {
 }
 
 export function feedbackDispatch(acceptId, deptIds) {
-  return request({
-    url: '/flow/complaintAccept/feedbackDispatch',
-    method: 'post',
-    params: { acceptId, deptIds }
-  })
+  return request({ url: '/flow/complaintAccept/feedbackDispatch', method: 'post', params: { acceptId, deptIds } })
+}
+
+export function opinionReject(taskId, reason) {
+  return request({ url: '/flow/complaintAccept/opinionReject/' + taskId, method: 'post', params: { reason } })
+}
+
+export function feedbackReject(relId, reason) {
+  return request({ url: '/flow/complaintAccept/feedbackReject/' + relId, method: 'post', params: { reason } })
 }

klp-ui/src/api/flow/complaintTask.js

@@ -16,18 +16,22 @@ export function getComplaintTask(taskId) {
 }
 
 export function addComplaintTask(data) {
+  // 剔除掉rejectMark字段
+  const { rejectMark, ...payload } = { ...data };
   return request({
     url: '/flow/complaintTask',
     method: 'post',
-    data: data
+    data: payload
   })
 }
 
 export function updateComplaintTask(data) {
+  // 剔除掉rejectMark字段
+  const { rejectMark, ...payload } = { ...data };
   return request({
     url: '/flow/complaintTask',
     method: 'put',
-    data: data
+    data: payload
   })
 }