refactor(售后工单页面): 全面优化页面UI与功能体验
1. api层优化：新增驳回接口，优化提交接口过滤无用参数 2. 页面重构：统一页面布局为左右分栏拖拽面板，替换原有弹窗模式 3. 样式升级：采用类Word文档风格重构所有页面样式，新增中英双语标题 4. 功能新增：添加流程总览组件，新增PDF导出功能，新增驳回操作 5. 交互优化：调整卡片布局与间距，优化空状态提示，统一标签样式
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@@ -1,28 +1,31 @@
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<template>
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<div v-if="enabled" class="section-container">
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<div class="section-title">
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<span>执行反馈</span>
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<span>执行反馈 <span class="en-sub">· Execution Feedback</span></span>
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<el-button size="mini" type="text" icon="el-icon-refresh" @click="$emit('refresh')" title="刷新执行反馈"></el-button>
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</div>
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<div v-if="executeList.length > 0" class="card-grid">
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<div v-for="item in executeList" :key="item.relId" class="invoice-card">
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<div class="invoice-row">
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<span class="invoice-dept">{{ getDeptName(item.deptId) }}</span>
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<el-tag v-if="item.executeStatus === 0" type="warning" size="mini">待执行</el-tag>
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<div v-for="item in executeList" :key="item.relId" class="opinion-card">
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<div class="opinion-card-header">
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<div class="opinion-dept">
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<span class="opinion-dept-icon">◆</span>
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<span>{{ getDeptName(item.deptId) }}</span>
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</div>
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<el-tag v-if="item.rejectMark === 1" type="danger" size="mini">已驳回</el-tag>
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<el-tag v-else-if="item.rejectMark === 2" type="info" size="mini">已隐藏</el-tag>
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<el-tag v-else-if="item.executeStatus === 0" type="warning" size="mini">待执行</el-tag>
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<el-tag v-else-if="item.executeStatus === 1" type="success" size="mini">已反馈</el-tag>
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</div>
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<hr class="invoice-divider" />
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<div class="invoice-body">
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<div v-if="item.executeResult" class="invoice-content" v-html="item.executeResult"></div>
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<div v-else class="invoice-empty">暂无反馈</div>
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<div v-if="item.feedbackFile" class="invoice-file">
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<div class="opinion-card-body">
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<div v-if="item.executeResult" class="opinion-content" v-html="item.executeResult"></div>
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<div v-else class="opinion-empty">— No feedback yet · 暂无反馈 —</div>
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<div v-if="item.feedbackFile" class="opinion-file">
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<FileList :ossIds="item.feedbackFile" />
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</div>
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</div>
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<hr class="invoice-divider" />
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<div class="invoice-meta">
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<span v-if="item.feedbackNo" class="invoice-meta-item"><i class="el-icon-document"></i> {{ item.feedbackNo }}</span>
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<span v-if="item.feedbackTime" class="invoice-meta-item"><i class="el-icon-time"></i> {{ parseTime(item.feedbackTime, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
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<div class="opinion-card-footer">
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<span v-if="item.feedbackNo" class="opinion-footer-item">{{ item.feedbackNo }}</span>
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<span v-if="item.feedbackTime" class="opinion-footer-item">{{ parseTime(item.feedbackTime, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
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</div>
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</div>
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</div>
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@@ -75,93 +78,125 @@ export default {
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<style scoped>
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.section-title {
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font-family: 'Georgia', 'Times New Roman', 'Noto Serif SC', 'SimSun', serif;
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width: 100%;
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font-size: 15px;
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font-weight: 600;
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color: #1d2129;
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margin: 20px 0 12px 0;
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font-weight: 700;
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color: #1a1a1a;
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margin: 32px 0 16px 0;
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padding: 0 0 10px 0;
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border-bottom: 2px solid transparent;
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border-image: linear-gradient(to right, #c0c4cc, transparent) 1;
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border-bottom: 1px solid #d4d0c8;
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white-space: nowrap;
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display: flex;
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align-items: center;
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gap: 8px;
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gap: 10px;
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letter-spacing: 0.3px;
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}
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.section-title:first-child {
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margin-top: 0;
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}
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.section-title .en-sub {
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font-size: 11px;
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font-weight: 400;
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color: #8c8c8c;
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letter-spacing: 0.5px;
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font-family: 'Georgia', 'Times New Roman', serif;
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font-style: italic;
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}
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.section-title i {
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font-size: 16px;
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color: #1a3c6e;
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}
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/* ===== 反馈卡片（正式文档风格） ===== */
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.card-grid {
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display: flex;
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flex-wrap: wrap;
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gap: 10px;
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gap: 14px;
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}
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.invoice-card {
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flex: 0 0 calc((100% - 20px) / 3);
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background: #fff;
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border: 1px solid #e8eaec;
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border-left: 3px solid #409eff;
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.opinion-card {
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flex: 0 0 calc((100% - 14px) / 2);
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background: #ffffff;
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border: 1px solid #e8e4de;
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border-radius: 2px;
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padding: 10px 12px 8px;
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padding: 14px 16px 12px;
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display: flex;
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flex-direction: column;
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}
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.invoice-row {
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.opinion-card-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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margin-bottom: 6px;
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margin-bottom: 10px;
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padding-bottom: 8px;
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border-bottom: 1px dashed #e0dcd6;
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}
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.invoice-dept {
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font-size: 13px;
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font-weight: 600;
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color: #303133;
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.opinion-dept {
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display: flex;
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align-items: center;
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gap: 6px;
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font-family: 'Georgia', 'Times New Roman', 'Noto Serif SC', 'SimSun', serif;
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font-size: 14px;
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font-weight: 700;
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color: #1a3c6e;
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letter-spacing: 0.3px;
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}
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.invoice-divider {
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border: none;
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border-top: 1px dashed #dcdfe6;
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margin: 6px 0;
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.opinion-dept-icon {
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font-size: 10px;
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color: #1a3c6e;
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}
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.invoice-body {
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.opinion-card-body {
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flex: 1;
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}
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.invoice-content {
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font-size: 12px;
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color: #606266;
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line-height: 1.6;
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.opinion-content {
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font-size: 13px;
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color: #3a3a3a;
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line-height: 1.7;
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word-break: break-all;
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max-height: 80px;
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max-height: 100px;
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overflow-y: auto;
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}
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.invoice-content /deep/ p {
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.opinion-content /deep/ p {
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margin: 0;
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}
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.invoice-empty {
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color: #c0c4cc;
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.opinion-empty {
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color: #bab5ae;
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font-size: 12px;
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font-style: italic;
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font-family: 'Georgia', 'Times New Roman', serif;
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}
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.invoice-file {
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margin-top: 6px;
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.opinion-file {
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margin-top: 8px;
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}
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.invoice-meta {
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.opinion-card-footer {
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display: flex;
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flex-wrap: wrap;
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gap: 10px;
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margin-top: 6px;
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gap: 14px;
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margin-top: 10px;
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padding-top: 8px;
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border-top: 1px dashed #e0dcd6;
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}
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.invoice-meta-item {
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font-size: 11px;
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color: #909399;
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display: inline-flex;
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align-items: center;
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gap: 2px;
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}
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.invoice-meta-item i {
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.opinion-footer-item {
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font-family: 'Georgia', 'Times New Roman', serif;
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font-size: 11px;
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color: #8c8c8c;
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}
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.empty-data {
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color: #909399;
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color: #8c8c8c;
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font-size: 13px;
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padding: 8px 0;
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font-style: italic;
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}
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</style>
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