refactor(售后工单页面): 全面优化页面UI与功能体验
1. api层优化：新增驳回接口，优化提交接口过滤无用参数 2. 页面重构：统一页面布局为左右分栏拖拽面板，替换原有弹窗模式 3. 样式升级：采用类Word文档风格重构所有页面样式，新增中英双语标题 4. 功能新增：添加流程总览组件，新增PDF导出功能，新增驳回操作 5. 交互优化：调整卡片布局与间距，优化空状态提示，统一标签样式
This commit is contained in:
@@ -1,124 +1,137 @@
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<template>
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<div class="app-container">
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<div class="filter-bar">
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<el-form :model="queryParams" ref="queryForm" size="small" class="filter-form">
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<el-form-item label="售后编号">
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<el-input v-model="queryParams.complaintNo" placeholder="请输入售后编号" clearable @keyup.enter.native="handleQuery" />
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</el-form-item>
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<el-form-item label="任务状态">
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<el-select v-model="queryParams.taskStatus" placeholder="请选择" clearable>
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<el-option label="待填写" :value="0" />
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<el-option label="已完成" :value="1" />
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</el-select>
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</el-form-item>
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<el-form-item>
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<el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
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<el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
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</el-form-item>
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</el-form>
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</div>
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<div class="app-container objection-container">
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<DragResizePanel :initialSize="280" :minSize="280" :maxSize="600">
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<template #panelA>
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<div class="left-panel">
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<div class="panel-header">
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<div class="header-title">
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<i class="el-icon-edit-outline"></i>
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<span>待处理意见</span>
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<el-button size="mini" type="text" icon="el-icon-refresh" @click="getList" style="margin-left:4px;"
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title="刷新列表"></el-button>
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</div>
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<el-select v-model="queryParams.taskStatus" placeholder="任务状态" clearable size="mini" @change="handleQuery"
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class="header-filter">
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<el-option label="待填写" :value="0" />
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<el-option label="已完成" :value="1" />
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</el-select>
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</div>
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<el-table v-loading="loading" :data="taskList" border>
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<el-table-column label="售后编号" align="center" width="150">
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<template slot-scope="scope">
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{{ (scope.row.acceptInfo || {}).complaintNo || '' }}
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</template>
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</el-table-column>
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<el-table-column label="投诉日期" align="center" width="110">
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<template slot-scope="scope">
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<span>{{ parseTime((scope.row.acceptInfo || {}).complaintDate, '{y}-{m}-{d}') }}</span>
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</template>
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</el-table-column>
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<el-table-column label="任务状态" align="center" prop="taskStatus" width="100">
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<template slot-scope="scope">
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<el-tag v-if="scope.row.taskStatus === 0" type="warning">待填写</el-tag>
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<el-tag v-else-if="scope.row.taskStatus === 1" type="success">已完成</el-tag>
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</template>
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</el-table-column>
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<el-table-column label="处理意见" align="center" min-width="200" show-overflow-tooltip>
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<template slot-scope="scope">
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<div v-html="scope.row.deptOpinion"></div>
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</template>
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</el-table-column>
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<el-table-column label="填写时间" align="center" prop="fillTime" width="160">
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<template slot-scope="scope">
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<span>{{ parseTime(scope.row.fillTime, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
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</template>
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</el-table-column>
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<el-table-column label="操作" align="center" width="120" class-name="small-padding fixed-width">
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<template slot-scope="scope">
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<el-button v-if="canEdit(scope.row)" size="mini" type="text" icon="el-icon-edit" @click="handleView(scope.row, true)">填写</el-button>
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<el-button v-else size="mini" type="text" icon="el-icon-view" @click="handleView(scope.row, false)">查看</el-button>
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</template>
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</el-table-column>
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</el-table>
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<div class="search-row">
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<el-input v-model="queryParams.complaintNo" placeholder="搜索售后编号..." clearable prefix-icon="el-icon-search"
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size="small" @keyup.enter.native="handleQuery" @clear="handleQuery" />
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</div>
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<pagination v-show="total > 0" :total="total" :page.sync="queryParams.pageNum" :limit.sync="queryParams.pageSize" @pagination="getList" />
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<div v-loading="loading" class="list-body">
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<div v-for="item in taskList" :key="item.taskId" class="list-item"
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:class="{ active: currentTask && currentTask.taskId === item.taskId }" @click="handleRowClick(item)">
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<div class="item-main">
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<span class="item-title">{{ (item.acceptInfo || {}).complaintNo || '' }}</span>
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<span class="item-sub">{{ parseTime((item.acceptInfo || {}).complaintDate, '{y}-{m}-{d}') }}</span>
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</div>
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<div class="item-meta">
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<el-tag v-if="item.rejectMark === 1" type="danger" size="mini">已驳回</el-tag>
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<el-tag v-else-if="item.rejectMark === 2" type="info" size="mini">已隐藏</el-tag>
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<el-tag v-else-if="item.taskStatus === 0" type="warning" size="mini">待填写</el-tag>
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<el-tag v-else-if="item.taskStatus === 1" type="success" size="mini">已完成</el-tag>
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</div>
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<div class="item-actions">
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<el-button v-if="canEdit(item)" size="mini" type="text" icon="el-icon-edit" @click.stop="handleRowClick(item)"></el-button>
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<el-button v-else size="mini" type="text" icon="el-icon-view" @click.stop="handleRowClick(item)"></el-button>
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</div>
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</div>
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<div v-if="taskList.length === 0 && !loading" class="list-empty">
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<i class="el-icon-folder-opened"></i>
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<span>暂无待处理意见</span>
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</div>
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</div>
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<el-dialog :title="(isEditable ? '填写' : '查看') + '处理意见 - ' + getDeptLabel()" :visible.sync="opinionOpen" width="900px" append-to-body :close-on-click-modal="false">
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<div v-loading="detailLoading" class="opinion-dialog">
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<HeaderControlSection
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:complaintNo="acceptDetail.complaintNo"
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:flowStatus="acceptDetail.flowStatus"
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:meta="acceptDetail"
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>
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<template #actions>
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<el-button size="mini" type="text" icon="el-icon-refresh" @click="refreshDetail" title="刷新">刷新</el-button>
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</template>
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<template #basic-info>
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<BasicInfoSection :data="acceptDetail" />
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</template>
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<template #contract-info>
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<ContractInfoSection :coilList="dialogCoilList" />
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</template>
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</HeaderControlSection>
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<el-divider />
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<CoilInfoSection :coilList="dialogCoilList" :loading="coilLoading" :editable="false" />
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<el-divider />
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<div v-if="isEditable" class="opinion-form">
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<div class="section-title">填写处理意见</div>
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<el-form ref="opinionForm" :model="opinionForm" label-width="100px">
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<el-form-item label="处理意见" prop="deptOpinion">
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<editor v-model="opinionForm.deptOpinion" :min-height="200" />
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</el-form-item>
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<el-form-item label="意见文件">
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<file-upload v-model="opinionForm.fillFile" />
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</el-form-item>
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</el-form>
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<div class="list-footer">
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<pagination :total="total" :page.sync="queryParams.pageNum" :limit.sync="queryParams.pageSize"
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@pagination="getList" />
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</div>
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</div>
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</div>
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<div slot="footer" class="dialog-footer">
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<el-button @click="opinionOpen = false">{{ isEditable ? '取 消' : '关 闭' }}</el-button>
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<el-button v-if="isEditable" :loading="submitLoading" type="primary" @click="submitOpinion">提 交</el-button>
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</div>
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</el-dialog>
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</template>
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<template #panelB>
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<div class="right-panel">
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<div v-if="!currentTask.taskId" class="empty-tip">
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<i class="el-icon-info"></i>
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<span>请在左侧列表中选择一条任务查看详情</span>
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</div>
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<div v-else v-loading="detailLoading" class="detail-content">
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<HeaderControlSection
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:complaintNo="acceptDetail.complaintNo"
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:flowStatus="acceptDetail.flowStatus"
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:meta="acceptDetail"
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>
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<template #actions>
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<el-button size="mini" type="text" icon="el-icon-refresh" @click="refreshDetail" title="刷新">刷新</el-button>
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</template>
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<template #basic-info>
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<BasicInfoSection :data="acceptDetail" />
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</template>
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<template #contract-info>
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<ContractInfoSection :coilList="dialogCoilList" />
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</template>
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</HeaderControlSection>
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<el-divider />
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<FlowOverviewSection :flowStatus="acceptDetail.flowStatus" />
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<CoilInfoSection :coilList="dialogCoilList" :loading="coilLoading" :editable="false" />
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<div v-if="isEditable" class="section-gap" />
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<div v-if="isEditable" class="opinion-form-wrapper">
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<div class="opinion-form-section">
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<div class="section-title">
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<span>填写处理意见 <span class="en-sub">· Fill in Opinion</span></span>
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</div>
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<el-form ref="opinionForm" :model="opinionForm" label-width="100px">
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<el-form-item label="处理意见" prop="deptOpinion">
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<editor v-model="opinionForm.deptOpinion" :min-height="200" />
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</el-form-item>
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<el-form-item label="意见文件">
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<file-upload v-model="opinionForm.fillFile" />
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</el-form-item>
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</el-form>
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<div class="form-actions">
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<el-button :loading="rejectLoading" type="danger" @click="handleReject">驳 回</el-button>
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<el-button :loading="submitLoading" type="primary" @click="submitOpinion">提 交</el-button>
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</div>
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</div>
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</div>
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</div>
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</div>
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</template>
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</DragResizePanel>
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</div>
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</template>
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<script>
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import { listComplaintTask, getComplaintTask, updateComplaintTask } from "@/api/flow/complaintTask";
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import { getComplaintAccept } from "@/api/flow/complaintAccept";
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import { getComplaintAccept, opinionReject } from "@/api/flow/complaintAccept";
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import { listAcceptCoilRel } from "@/api/flow/acceptCoilRel";
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import DragResizePanel from "@/components/DragResizePanel/index.vue";
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import HeaderControlSection from "./components/HeaderControlSection.vue";
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import BasicInfoSection from "./components/BasicInfoSection.vue";
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import CoilInfoSection from "./components/CoilInfoSection.vue";
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import ContractInfoSection from "./components/ContractInfoSection.vue";
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import FlowOverviewSection from "./components/FlowOverviewSection.vue";
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export default {
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name: "AftermarketOpinion",
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components: { HeaderControlSection, BasicInfoSection, CoilInfoSection, ContractInfoSection },
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components: { DragResizePanel, HeaderControlSection, BasicInfoSection, CoilInfoSection, ContractInfoSection, FlowOverviewSection },
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data() {
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return {
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loading: false,
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detailLoading: false,
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coilLoading: false,
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submitLoading: false,
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rejectLoading: false,
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total: 0,
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queryParams: {
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@@ -129,7 +142,6 @@ export default {
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taskStatus: undefined
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},
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taskList: [],
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opinionOpen: false,
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opinionForm: { deptOpinion: '', fillFile: '' },
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acceptDetail: {},
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dialogCoilList: [],
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@@ -144,13 +156,13 @@ export default {
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methods: {
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getList() {
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this.loading = true;
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const params = { ...this.queryParams };
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const params = { ...this.queryParams, rejectMark: 0 };
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if (params.taskStatus === '' || params.taskStatus === undefined) {
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delete params.taskStatus;
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}
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listComplaintTask(params).then(response => {
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this.taskList = response.rows || [];
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this.total = response.total;
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this.taskList = response.rows || [];
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}).finally(() => { this.loading = false; });
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},
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handleQuery() {
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@@ -162,9 +174,9 @@ export default {
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this.queryParams.taskStatus = undefined;
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this.handleQuery();
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},
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handleView(row, editable) {
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handleRowClick(row) {
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this.currentTask = row;
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this.isEditable = editable;
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this.isEditable = this.canEdit(row);
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this.opinionForm = { deptOpinion: '', fillFile: '' };
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this.detailLoading = true;
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this.coilLoading = true;
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@@ -182,8 +194,6 @@ export default {
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fillFile: task.fillFile || ''
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};
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});
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this.opinionOpen = true;
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},
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refreshDetail() {
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if (!this.currentTask.acceptId) return;
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@@ -204,6 +214,26 @@ export default {
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const status = (row.acceptInfo || {}).flowStatus;
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return (status === 2 || status === 3) && row.taskStatus === 0;
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},
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confirmCancel() {
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this.$modal.confirm('确认取消？已填写的内容将不会保存。').then(() => {
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this.currentTask = {};
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}).catch(() => {});
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},
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handleReject() {
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this.$prompt('请输入驳回意见', '意见驳回', {
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confirmButtonText: '确定',
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cancelButtonText: '取消',
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inputType: 'textarea',
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inputValidator: (val) => val ? true : '驳回意见不能为空'
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}).then(({ value }) => {
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this.rejectLoading = true;
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return opinionReject(this.currentTask.taskId, value);
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}).then(() => {
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this.$modal.msgSuccess("驳回成功");
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this.getList();
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this.currentTask = {};
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}).catch(() => { }).finally(() => { this.rejectLoading = false; });
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},
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submitOpinion() {
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if (!this.opinionForm.deptOpinion) {
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this.$modal.msgWarning("请填写处理意见");
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@@ -220,8 +250,8 @@ export default {
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fillTime: this.parseTime(new Date(), '{y}-{m}-{d} {h}:{i}:{s}')
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}).then(() => {
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this.$modal.msgSuccess("意见提交成功");
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this.opinionOpen = false;
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this.getList();
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this.currentTask = {};
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}).finally(() => { this.submitLoading = false; });
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}
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}
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@@ -229,43 +259,220 @@ export default {
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</script>
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<style scoped>
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.filter-bar {
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background: #fafafa;
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padding: 12px 16px;
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margin-bottom: 12px;
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border-radius: 4px;
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.objection-container {
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height: calc(100vh - 84px);
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}
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/* ========== 左侧面板（复用 index.vue 风格） ========== */
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.left-panel {
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display: flex;
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flex-direction: column;
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height: 100%;
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background: #f5f7fa;
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border-right: 1px solid #e4e7ed;
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}
|
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|
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.panel-header {
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display: flex;
|
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align-items: center;
|
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gap: 20px;
|
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flex-wrap: wrap;
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justify-content: space-between;
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padding: 12px 14px 8px;
|
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background: #f5f7fa;
|
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}
|
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.filter-form {
|
||||
|
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.header-title {
|
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display: flex;
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flex-wrap: wrap;
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gap: 0;
|
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}
|
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.filter-form .el-form-item {
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margin-bottom: 0;
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margin-right: 10px;
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}
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.opinion-dialog {
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max-height: 70vh;
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overflow-y: auto;
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}
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.opinion-dialog /deep/ .section-title {
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margin-top: 16px;
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}
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.section-title {
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font-size: 15px;
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align-items: center;
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gap: 6px;
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font-size: 14px;
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font-weight: 600;
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color: #1d2129;
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margin: 0 0 12px 0;
|
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padding: 0 0 10px 0;
|
||||
border-bottom: 2px solid transparent;
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||||
border-image: linear-gradient(to right, #c0c4cc, transparent) 1;
|
||||
white-space: nowrap;
|
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color: #303133;
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}
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.opinion-form {
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.header-title i {
|
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color: #409eff;
|
||||
font-size: 16px;
|
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}
|
||||
|
||||
.header-filter {
|
||||
width: 120px;
|
||||
}
|
||||
|
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.search-row {
|
||||
display: flex;
|
||||
align-items: center;
|
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gap: 6px;
|
||||
padding: 0 14px 10px;
|
||||
background: #f5f7fa;
|
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}
|
||||
|
||||
.list-body {
|
||||
flex: 1;
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overflow-y: auto;
|
||||
padding: 0 6px;
|
||||
}
|
||||
|
||||
.list-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
padding: 10px 12px;
|
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margin-bottom: 2px;
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||||
cursor: pointer;
|
||||
border-radius: 6px;
|
||||
transition: all 0.15s;
|
||||
}
|
||||
|
||||
.list-item:hover {
|
||||
background: #ebeef5;
|
||||
}
|
||||
|
||||
.list-item.active {
|
||||
background: #d9ecff;
|
||||
}
|
||||
|
||||
.list-item.active .item-title {
|
||||
color: #409eff;
|
||||
font-weight: 600;
|
||||
}
|
||||
|
||||
.item-main {
|
||||
flex: 1;
|
||||
min-width: 0;
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
gap: 3px;
|
||||
}
|
||||
|
||||
.item-title {
|
||||
font-size: 13px;
|
||||
font-weight: 500;
|
||||
color: #303133;
|
||||
white-space: nowrap;
|
||||
overflow: hidden;
|
||||
text-overflow: ellipsis;
|
||||
}
|
||||
|
||||
.item-sub {
|
||||
font-size: 12px;
|
||||
color: #909399;
|
||||
}
|
||||
|
||||
.item-meta {
|
||||
flex-shrink: 0;
|
||||
margin: 0 8px;
|
||||
}
|
||||
|
||||
.item-actions {
|
||||
flex-shrink: 0;
|
||||
opacity: 0;
|
||||
transition: opacity 0.15s;
|
||||
}
|
||||
|
||||
.list-item:hover .item-actions {
|
||||
opacity: 1;
|
||||
}
|
||||
|
||||
.list-empty {
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
align-items: center;
|
||||
justify-content: center;
|
||||
padding: 60px 0;
|
||||
color: #c0c4cc;
|
||||
font-size: 13px;
|
||||
gap: 8px;
|
||||
}
|
||||
|
||||
.list-empty i {
|
||||
font-size: 32px;
|
||||
}
|
||||
|
||||
.list-footer {
|
||||
border-top: 1px solid #e4e7ed;
|
||||
padding: 2px 8px 0;
|
||||
background: #f5f7fa;
|
||||
}
|
||||
|
||||
/* ========== 右侧面板（复用 index.vue 风格） ========== */
|
||||
.right-panel {
|
||||
height: 100%;
|
||||
overflow-y: auto;
|
||||
padding: 12px 16px;
|
||||
background: #faf8f5;
|
||||
}
|
||||
|
||||
.right-panel .detail-content {
|
||||
margin: 0 auto;
|
||||
background: #ffffff;
|
||||
padding: 28px 32px 36px;
|
||||
box-shadow: 0 1px 4px rgba(0,0,0,0.06), 0 2px 12px rgba(0,0,0,0.04);
|
||||
min-height: 100%;
|
||||
}
|
||||
|
||||
.empty-tip {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
justify-content: center;
|
||||
height: 100%;
|
||||
color: #909399;
|
||||
font-size: 14px;
|
||||
gap: 8px;
|
||||
}
|
||||
|
||||
/* section-title 与 index.vue 统一 */
|
||||
.section-title {
|
||||
font-family: 'Georgia', 'Times New Roman', 'Noto Serif SC', 'SimSun', serif;
|
||||
width: 100%;
|
||||
font-size: 15px;
|
||||
font-weight: 700;
|
||||
color: #1a1a1a;
|
||||
margin: 22px 0 12px 0;
|
||||
padding: 0 0 10px 0;
|
||||
border-bottom: 1px solid #d4d0c8;
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
letter-spacing: 0.3px;
|
||||
}
|
||||
|
||||
.section-title:first-child {
|
||||
margin-top: 0;
|
||||
}
|
||||
|
||||
.section-title .en-sub {
|
||||
font-size: 11px;
|
||||
font-weight: 400;
|
||||
color: #8c8c8c;
|
||||
letter-spacing: 0.5px;
|
||||
font-family: 'Georgia', 'Times New Roman', serif;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.section-gap {
|
||||
height: 16px;
|
||||
}
|
||||
|
||||
/* ========== 意见填写区 ========== */
|
||||
.opinion-form-wrapper {
|
||||
padding-top: 4px;
|
||||
}
|
||||
|
||||
.opinion-form-section {
|
||||
margin-bottom: 0;
|
||||
}
|
||||
|
||||
.form-actions {
|
||||
display: flex;
|
||||
justify-content: flex-end;
|
||||
gap: 10px;
|
||||
padding: 16px 0 0;
|
||||
border-top: 1px solid #e0dcd6;
|
||||
margin-top: 12px;
|
||||
}
|
||||
|
||||
/* el-divider 样式与 index.vue 统一 */
|
||||
.right-panel .el-divider--horizontal {
|
||||
margin: 8px 0 4px;
|
||||
background-color: #e0dcd6;
|
||||
}
|
||||
</style>
|
||||
|
||||
Reference in New Issue
Block a user